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Heat pump mode not heating

iCustomSofa
11 years ago

Have a Carrier hvac that will be 10 yrs next month. Heats fine in NG AUX mode, but when outside temp is above 45 I try to switch to normal heat mode, but just blows mostly cold air, if temp is above 55 OD then air is a bit warm. Unit seems to cut off and on, thermostat resets itself, also compressor makes loud noise at first startup.
The HVAC installer since then has stopped being a Carrier dealer. Any suggestions? Thanks

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