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ems_nc

stagnant air at top of stairwell

ems_nc
10 years ago

Hi, we have a new house completed in Aug 2013. There is a main floor and a finished basement. At the top of the stairs on the main floor there is a spot where air/smells seem to be concentrated. It is very unpleasant. If I turn my system to "fan on" it does help some but we usually have the fan set to "auto". I checked the model home and there is some kind of air register at this exact spot, but not one in our house. Is it reasonable to expect them to fix our house to the design of the model or is there another explanation for the trapped air? Thank you.

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