Are you talking about Dwarf frogs or Dwarf African frogs? The pH is close neutral, so I don't see an issue with that. What have you been feeding them? Have you seen them eat anything? When I worked at a wholesaler we fed them live bloodworms. Perhaps they starved themselves to death? Welcome ro "across the Pond!"

Although this is an old thread, bringing it back up to the top made me remember that early last month, I ran across an article (with examples) on amazing website run by a cancer survivor. The cards are what she would have wanted to receive/hear, and hopefully it will help others: I ran across this article in Slate and loved it. I want to find these cards, because they are amazing. And I could have used some of them, too, in the last few years: A Cancer Survivor Designs the Cards She Wishes She’d Received From Friends and Family Slate.com, May 6, 2015 (excerpt) "Los Angeles–based designer Emily McDowell was diagnosed with Stage 3 Hodgkin’s lymphoma at age 24, enduring nine months of chemo and radiation before going into remission. “The most difficult part of my illness wasn’t losing my hair, or being erroneously called ‘sir’ by Starbucks baristas, or sickness from chemo,” McDowell writes on her website. “It was the loneliness and isolation I felt when many of my close friends and family members disappeared because they didn’t know what to say, or said the absolute wrong thing without realizing it.” The 38-year-old designer has been cancer-free ever since. But the emotional impact of the experience lingered, inspiring her to design a newly launched series of Empathy Cards—emotionally direct greeting cards that say the things she wanted to hear when she was ill." Full article & examples of the cards: http://www.slate.com/blogs/the_eye/2015/05/06/empathy_cards_by_emily_mcdowell_are_greeting_cards_designed_for_cancer_patients.html

I'm not familiar with Dish equipment, but it could be a flaky Dish Box. If you could try a different model ...or the same model ... maybe a friend's house.

I would say no. Years ago my inlaws filed two claims in a year....one was for damage to a visiting car done by their large dog jumping up on it and scratching it. Then a few months later lighting struck the home and took out most of the electronics. They got dropped. It REALLY sucks that you pay for insurance, then when you genuinely need to use it, they drop you. It doesn't seem like it should even be legal.