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dnh1959

Sears Garage door opener problem

dnh1959
17 years ago

I have a Sears Craftsman Garage door opener model #41A3493. My neighbors Genie remote opener opens my door everytime my neighbor opens or closes her door. My unit has a "learn button" that I have tried to push and leave pushed for 6 seconds to erase the codes in memory but my remote continues to operate my door as well as my neighbors opener continues to work. My owners manual is not the right manual. It does not indicate a "learn button but mentions dip switches on both the remote and the receiver, which my unit does not contain. My unit only has the dip switches on the remote. This has become very frustrating. I recently purchased a Liftmaster Universal Radio control, which works fine but my Sears remote still works, as well as my neighbor's Genie remote. Please help me to either erase the memory or suggest other options.

Thank you,

Danny

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