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rebecca29_gw

Neighbour' remote open my garage door set to vacation mode! Help!

rebecca29
11 years ago

My garage door remote won't open the garage door but my neighbour's remote can when the wall unit's lock out mode is turned on.The opener is a Sears Craftsman Model #13953910. Neighbour has a genie. I already tried erasing the existing code by pressing the learn button but it does not go out by itself after the 6 seconds or longer and the remote still worked.The problem is the same for the two garage door openers in my house so I don't think it's the logic boards. Thanks in advance for the advice.