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Online Contemporary Design Recliner by Klaussner???

Posted by dogitnice (My Page) on
Sat, Sep 11, 10 at 23:45

OK. Sort of long story.

I saw a recliner that is very comfortable and like the modern design. The manufacture is 'Comfort Design,' a division of Klaussner Home Furnishings.

The Problem:

Bloomingdales has it for $1840 (sale). I found it online at Blacklion Furniture for $1050 delivered and no tax! What worries me is that Blacklion did not respond to TWO phone messages when I was a potential customer so what would they be like if I was calling with a problem :-(

The manufacture is Klaussner Furniture Company and they have an outlet in Asheboro, NC. I am in New York. Anybody familiar with this company? The reviews online say that they are terrible, citing quality control and lack of responsiveness to problems. Bloomingdales at least might stand behind the product (for twice the price)!

I would get it in either a red frame and white leather or chrome and grey. 
Does anyone have experience dealing with them?
Never bought online or bought upholstered furniture.

Here is a link that might be useful: The Chair

Follow-Up Postings:

RE: Online Contemporary Design Recliner by Klaussner???

We got a pair of Comfort Design recliners from Boston Interiors, based largely on this post:

We've only had them a few months, but so far, so good. If I had to do it again, I'd pay more attention to the upholstery choices (there were hundreds), as the only problem so far is a handful of feathers poking out. As long as it's not a significant problem, I can live with a few feathers mixed in with the down, but a tighter weave might have been a wiser choice.

Do pay attention to the upholstery choices, as it's entirely possible that part of the price difference is due to different quality of leather. Personally, I would only buy new furniture from local dealers, as even a well-meaning online site would have trouble providing local support.

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