|
Mon, Sep 22, 08 at 14:29
| I recently purchased a Lazboy sofa- now I realize Lazyboy is not the best by far, but I only wanted a new sofa because the house is for sale, and wanted new in the living room.
About 4 months after I got the sofa, the cusions were packing down so bad, and the footrest (it is a recliner), and the footrest cusioning is also packed down- to the wood frame!!I called the store I bought it from, they came out and looked at it, and said they would take it back and order a new bottom. The sofa was gone for 3 weeks. I got the sofa back,(December) and only used it for about 3 weeks, as I went south for the winter. I was gone until late July, came home for 1 week, then left for another month. I have used it for about 3-1/2 weeks this year. I was suspect when the same thing was happening to this bottom- it was packing just like the other was. Well, last week when I was vacuuming underit, with the footrests in the 'up' position- I saw a mark on the fram. I had forgotten that I marked the frame with my initials- just to be sure they did change the bottom. Well, THEY DID NOT!! It is the same bottom. I imagine they just 'fluffed' up the stuffing, and that is why it packed down even quicker. I have a message in to the Lazboy rep. I have heard so many horror stories about Lazboy right after I bought this sofa that I want to warn others about them. They used to be a decent mid-grade piece. Not anymore. This couch is a Wal-Mart Special- oh- is that K-Mart? I am not sure what to do- as the store was not honest. I understand there is a place where you can put your hand, so you can reach inside to fluff up the stuffing- can anybody tell me where to look, as I don't see it. Thanks |
Follow-Up Postings:
|
- Posted by raiderbill (My Page) on Mon, Sep 29, 08 at 14:33
| I've had a lazeboy recliner for about 12 years. Have had nothing but trouble with it. The sliders wear out in a year, the stuffing collasped, wood split, reinforcement brackets bent. all kind of bad things. I live alone, no kids and did not treat it bad at all just a junk product. Paid big bucks for it too. Local store is no help. |
|
| EXACTLY! |
|
- Posted by western_pa_luann (My Page) on Tue, Sep 30, 08 at 12:34
| "I've had a lazeboy recliner for about 12 years. Have had nothing but trouble with it." I am puzzled! That's a really long time for a La-Z-Boy product.... |
|
- Posted by lukkiirish (My Page) on Sun, Oct 12, 08 at 10:41
| We bought a rocking recliner in July and it's in the sitting area of our master bedroom and is rarely even used. I plan on calling to complain about it this next week, but after reading the comments in the forum, I'll be surprised if I get any kind of response |
|
| westernpa.. I would imagine raiderbills sofa doesn't look too good after 12 years of not standing up well. He/she/ could still have it for 12 years, but not be happy with how it held up. I have contacted the area rep, who contacted the store owner 2 times, without any contact to me. I ordered another brand couch through Basista- will not use the local furniture company anymore- besides- the store wanted $2400. I got it for $1600 including delivery. |
|
| DO NOT BUY LazyBoy furniture. I thought I was buying a quality brand. I paid twice as much for the LazyBoy Furniture than anything in Raymour Flanigans or JC Penney, Macys etc.. They promised me quality and service. They lied. Since the day I received the Furniture almost a $3000 purchase, I have had problems. I have made numerous Phone calls and emails and I don�t even get a Call back. This company does not stand Behind their products even within the first Minute it arrives. They completely ignore You. I would have never dreamed a company Like this would have such a bad attitude. PLEASE HEED THIS WARNING. I WISH SOMEONE WARNED ME. SHAME ON LAZYBOY. |
|
- Posted by kiana-2010 (My Page) on Wed, Aug 10, 11 at 6:21
| Isn't lazboy part of the Kincaid family? Funny how Kincaid bedroom furniture is highly recommended but sofas and chairs from lazboy are frowned upon. |
|
- Posted by andrelaplume2 (My Page) on Thu, Sep 6, 12 at 21:29
| they have a life time warranty on the frame...why not threaten to stand in front of the store with a sign saying what happened...bet you get some attention. Our lazy boy recliners and sofas are 6 years old...no problems....from what you read in this forum you'd think I should be thinking replacement! I am still trying to find out what the 'good' brands are and where to find them. I suspect the good brands are akin to Mercedes...not affordable to most....I suspect Lazyboy is akin to toyota or ford...decent.. |
|
- Posted by Freethinker99 (My Page) on Thu, Sep 13, 12 at 23:17
| Dear KVictory what sort of issues have you had. Maybe they can be resolved. |
|
| Oh my, I have used Lazyboy recliners for over 40 years and the only problem I have had is a little black powder on the carpet under the chair, I put a throw rug under the chair. I will buy another one IF this ever wears out. |
|
- Posted by Freethinker99 (My Page) on Mon, Sep 24, 12 at 10:54
| Emma regardig the black powder you might want to carefully lubricate the mechanism. A little vaseline often works. |
Please Note: Only registered members are able to post messages to this forum. If you are a member, please log in. If you aren't yet a member, join now!
Return to the Furniture Forum
Instructions
- You must be a registered member and logged in to post messages on our forums.
- Posting is a two-step process. Once you have composed your message, you will be taken to the preview page. You will then have a chance to review the contents and make changes.
- After posting your message, you may need to refresh the forum page in order to see it.
- It is illegal to post copyrighted material without the owner's consent.
- HTML codes are allowed in the message field only.
- No advertising is allowed in any of the forums.
- If you would like to practice posting or uploading photos, please visit our Test forum.
- If you need assistance, please Contact Us and we will be happy to help.