Thats interesting that your salesperson told you this. What store did you buy from. Thomasville is a division of FBI. Much of their upholstery now is made in Lenoir NC plant, and a good deal of cut and sew comes from Mexico and upholstered in this plant. But still they production in China under their own supervision. Sorry to say its a lower quality product, but the price difference is not what the sales person is trying to sell you. The stores are independently owned and the stuff coming in from China they have a higher margin plus a greater upfront investment. So the push to sale the import line over domestic. If you paid by credit card, you could try and cancel the order and ask to reverse the charges.

We have had a thomasville dresser for about five years now. I just ordered two nightstands to go with it. The dresser is outstanding in all respects. I expect it to be around longer than me.

Easttnsusan,

Did you receive your furniture, and are you happy with the quality?

We too were going to purchase Thomasville, and are just now reading terrible reviews online.

Where would you have bought instead?

Thanks

I hope she got it, since it's been 6 years.

We were lied to by our salesperson and the store manager about our sofa, chair, and ottoman purchase. We specifically told them we were looking for a sofa with down in it. The store manager said it had 30% down. When I received my furniture 4 months later, I pulled the tag from underneath the sofa and the only down in the entire purchase was the throw pillows. We overpaid for a foam couch. I have contacted both the store where we made the purchase, plus Thomasville direct. Doubtful anything will be done. Needless to say, they have lost my business FOREVER!

The store in Saratoga was closing so I bought a piece on sale, the dining table was ordered and I was surprised its says on the bottom MADE IN CHINA. I paid $2923 for the table which is not cheap. I wish I had read this reviews. I was under the impression the furniture was made in NC. In my opinion they should let the buyers know where the furniture is made. the website says NC

I have been a Thomasville Client for 25 years, I love the quality and their Style. I ‘m going through a difficult time right now, we were on vacation and returned home, a water pipe had broken in our newly remodeled kitchen, flooded our entire home with 3-4 inches of water. Thank God it wasn’t a fire or sewer, but clean water. We’re in the process of having fans and dehumidifiers running, to make a long story short, tables we purchased at another store, didn’t hold up, but our sofa, chairs, bedroom, furniture did! We should have stuck with Thomasville through out! Now we’re looking at tables that will be purchased from them. Check with sources some furniture is made in the USA, you just have to be willing to pay the price, a lot of Consumers want beautiful, extraordinary pieces, but don’t want to pay the price. I don’t mind because of quality construction and longevity. I will continue to shop Thomasville with all their Designer choices!

Thanks, all, for these comments. I am looking at a used Thomasville sofa online, and there is very little info about how it's made, content, etc. It's not local, so I can't look at it in advance. Of course it looks great in the photos--nice, solid, classic sofa. But there are no photos of tags or labels, and the price seems a little too good to be true. I've been looking for a used older sofa because I'm used to old (I mean, like over 50 years old! :-) ) furniture, and so my expectations of quality in terms of construction, materials, etc. is much higher than what I can actually afford new! But shopping online for used furniture is a challenge, to say the least.

I am extremely happy with my Thomasville sllid wopd bedroom collection bought almost 20 years ago from the Thomasville stofe in Jacksonville, FL. . I belive the voection was called Urban Loft or City Loft. Can't seem to find these on the internet as I would lile to find the large dresser thst went with it. I have 6 other pieces of the collevtion. Any help out there