How to know if your getting the best value for the money? Obviously if you could try the chair out in your home for several weeks or a month, it would become quite apparent if your getting a high quality and comfortably built chair. And of course being able to return the chair for your money back if your not satisfied. But neither of these manufactures offer this option.
You will need to make that judgement from each respective manufacturers retail store sample as best that you can.

Here is a link that might be useful: 100% Satisfaction guarantee

anncamp - what did you decide? I am asking because for several months I have been looking at leather furniture. Cannot make up my mind so then I put it on the back burner. I have looked at Hancock & Moore, Bradington Young and Smith Brothers. Now with so many other things coming up - it probably won't be until summer when I start looking again. I would love to know what you decided on and why.

I am looking for an answer to the same question - Handcock and Moore or Smith Brother's recliner. I sat in a Smith Brother's leather recliner recently and it was extremely comfortable. The salesperson said they are machine tied, not hand tied. Other than that they seem to be good quality and certainly less pricey than Handcock and Moore.. I need a chair that will last a very long time, and since I just bought a H and M leather sofa, I am thinking of using fabric for the lounge chairs. Anyone know something that will help with this decision??

H&M is hands down the best, so I've heard. My Baker salesperson loves H&M, it's one of the few outside lines that Baker carries in their store. My salesperson at Greenfront also rates H&M way over Bradington and Young or other leather manufacturers. My in-laws own 4 H&M recliners. They are over 10 years old and still look brand new .... outdated, but brand new! :)

quote "The salesperson said they are machine tied, not hand tied. "
You can not have a coil spring unit in a recliner! Of any kind. Either its sinuous wire spring or webbing.
A quality recliner or any motion furniture will have the name of manufacturer of the mechanism on the mechanism itself. If it doesnt, dont buy it.

If you are looking for a good price on Hancock and Moore and wish to buy online you only have a few more weeks to do so as they are chnaging their policy regarding online sales.

We paired a H&M Miller Bustle Back recliner with the H&M Austin sofa and tilt-back chair/ottoman. The dealer sent in a piece of the leather sample under the sofa cushion and was able to get a great color match on the recliner. It is the most used seat in the house! Leather was the obvious cover choice for exactly that reason. BTW, the Miller recliner looks much better in our leather pick than it does on the H&M website. Very happy with all of our H&M furniture.

Hancock and Moore stand behind their products in an old fashioned way, with integrity. I have a recliner used every day for 18 years in great shape and my daughter has a sofa and recliner. Quality through and through, a great company with dependable products that cares even after the sale.

I purshased a leather Smith Brosther's sofa and it was so comfortable. The leather was gorgeous. But, I did not realize in the showroom that this sofa had an issue. Oh, it was a floor model. The issue was that when this sofa reclined there was a huge gap between the top cushions and the bottom, it was about eight inches. I could fit 6 contigo to go cups in it from costco, 12 oz each. It took a report to my AG office but they did take it back.

Does hancock and moore have sales? Where, when is best time to buy for best price. Looking at sundance recliner

I think it is in the spring when they are closing out old styles. I brought some Hancock and Moore from Duane Collie. You can look him up on line. He owns The Keeping Room. I live in Michigan and his prices were much better than in my area. We had problems with the motor on our Journey sofa and lounger, so I recommend you not go with the power option. Also it makes the sofa extremely heavy and hard to deliver and move. So far it is a nice set, but it leans back to far so we needed to add pillows

Don't waste your money on Hancock and Moore. Poor quality and no customer service! I purchased two chairs a Greyson recliner and a power recliner. Within 1 year the leather on the Greyson has white spots and the power recliner stop working. The store Meridith O'Donnell will not return my calls or emails and Hancock and Moore told me good luck. At $4,000 a chair I would say sooo not worth it!

I agree . Don't waste your money. My Hancock and Moore power recliner is less than a year old. They repaired it once and it is gone again. The second chair was lesser quality than the first. I paid $3,600.00 for one chair. I live in Newtown PA. The furniture stores are living with these chairs. We are. If you want good quality go with a Stickley recliner. The chairs are not meant to be used.

I bought what I thought was a quality leather recliner from our local high end furniture store in 2004, paying $2200. It was one of my worst decisions. The mechanism to recline(gas cylinder) and bring the back up stopped working in a few months. Store "claimed" they fixed it. It stopped again. We ended up grabbing the back and pulling it up when we need it up. We have found another store that would sell us another recline(gas cylinder) mechanism and my husband put it in. Again it worked for a short time... Do not buy this Austin Tilt chair - gas cylinder recline mechanism doesn't work! And annually, I have to keep putting new stain on it to cover the scratches or it looks horrible.