When reading company reviews you really have to keep things in perspective. For every customer who complains about a Bassett or a Thomasville, there are hundreds of other customers who had no problems and did not complain (or write in to praise the company.)

On top of that, you have to realize that these forums have a large percentage of people who can afford top of the line furniture. These consumers will typically have something negative to say about the lower priced brands that do not come up to their standards.

Basset is the quintnessential mid-range furniture manufacturer. They offer mid-range quality goods at mid-range prices. They try to hit the price points at which 60% of the market place is looking to spend on their furniture. Thomasville is normally a bit above Basset in terms of quality and price.

I don't know your price point but I do know that Bassett is closing down stores, left and right. We bought a sectional from them a few years back and the frame was made of kiln dried hardwood. It was very solid. Now, their website makes no mention of the better construction methods.

Most of Thomasville is now made in China.

If it's in your price range, I'd check out Hancock & Moore for leather furniture.

With hundreds of different brands/manufacturers of furniture, anymore its about how they are made, not by brand names. And so your purchase decision should be made after you have done your homework to understand the best methods and materials that is required to make a quality piece of furniture.