We had our 60 yr old hrdwd floors refinished 3 month ago. Our refinishing company suggested oil over poly for our family, which includes 2 toddlers and an aging dog. I feel I have been very careful following the care and cleaning instructions. When I run into a sticky spot or place where a drop of milk has dripped while cleaning, the finish comes off while I'm scrubbing. There is a lot of food and drink that ends up on the floor, and I am cleaning it often throughout the day. I have tried various strengths of the cleaner that the company supplied. Also, the finish never has a consistent finish to it-when viewed at an angle it always looks a little...oily or greasy.

We are very dissatisfied with our floors, and I'm wondering if perhaps a bad product might have been used, or improperly handled. We had looked at a sample floor that looked very nice-which is why we chose it, and feel that the finish we received is much more inferior...

Should we clean and reapply or sand and poly??