Return to the Flooring Forum | Post a Follow-Up

 o
Menards and Vinyl Lock floor problem-$4000 plus

Posted by barry122 (My Page) on
Sun, Oct 24, 10 at 14:50

It has been an on going nightmare for more than a year.
The product was purchased from Menard's in Long Grove.
It was been installed by professional installers both times and both times failed.
It has a "LifeTime Warranty" for residential use. Not so, it seems.
First time it failed (25% seam defects)we were able to get a product exchange but had to pay for removal and replacement labor.
We used a specific installer recommended by the manufacturer.
Second install failed worst than first install(>40% seam defects).
Second time it failed and we have been ignored by both Menard's and Vinyl Lock.
We have extensive records.
Both installers are available for interviews and are candid in their comments.
Both worked extensively with Vinyl Lock personnel to insure correct installation.
The material defects and conditions have been reviewed by a local high end general contractor and the head of an internationally respected interior design institution.
We have a made a video of the ongoing product defect issue, and have a large photo file.
I have included the link to the 27MB video.
It is available at:

https://files.me.com/murtaughs/zqq8k3

Any other problems like this one out there?
Barry122

Here is a link that might be useful: Floor edited-1


Follow-Up Postings:

 o
RE: Menards and Vinyl Lock floor problem-$4000 plus

I am looking for a website for Vinyl Lock Flooring. I want to see the below grade facts regarding it....I have looked at the video. it is impressive but does not answer many questions. I have seen a bunch in my years of experience of a flooring store. I need to find the website for the product so that can get a grasp on it and tell you what may or may not be the next best move for you in my opinion. Thanks


 o Post a Follow-Up

Please Note: Only registered members are able to post messages to this forum.

    If you are a member, please log in.

    If you aren't yet a member, join now!


Return to the Flooring Forum

Information about Posting

  • You must be logged in to post a message. Once you are logged in, a posting window will appear at the bottom of the messages. If you are not a member, please register for an account.
  • Please review our Rules of Play before posting.
  • Posting is a two-step process. Once you have composed your message, you will be taken to the preview page. You will then have a chance to review your post, make changes and upload photos.
  • After posting your message, you may need to refresh the forum page in order to see it.
  • Before posting copyrighted material, please read about Copyright and Fair Use.
  • We have a strict no-advertising policy!
  • If you would like to practice posting or uploading photos, please visit our Test forum.
  • If you need assistance, please Contact Us and we will be happy to help.


Learn more about in-text links on this page here