|
| Hi
We just had Smartstrand installed--a short, cut pile. Our former (we returned it) Dyson animal would not push through the carpet. Going by a post here, we bought the DC 28 that adjusts the height to the carpet. It would only function on deep pile setting and left big track and wheel marks in the carpet--seemed to harsh for it. Bought a Hoover Windtunnel and took it back. Bought a Hoover Platinum bagged and took it back. What vacuum are all of you Smartstrand owners using? The Dyson is such a good vacuum that we hate to leave it, but do not want to ruin the carpet. Have you found anything that works well and is a quality machine? Any thoughts would be great!
|
Follow-Up Postings:
|
| I have Eureka. It's an older model but haven't had problems. It leaves tire marks temporarily but I haven't seen many carpets that don't unless they are berber. I don't think tire marks are wearing out carpet. |
|
| We have a Nilfisk HEPA vacuum. It is many years old, the link below shows what I think the current version of ours would be. It works great with our Smartstrand carpet. We purchased the beater-bar carpet attachment not shown in the link. I purchased the Ara Marco Smartstrand carpet and the pile height is a little over 1/2" thick. If you purchased very thick carpet, I am not sure what to recommend. |
Here is a link that might be useful: Nilfisk
|
- Posted by tessaduncan (My Page) on Fri, Sep 11, 09 at 14:56
| I really, really need the answer to this. amysue- you might have read my earlier posts about my run-around with Dyson customer service but I went ahead and ordered the DC28 anyway & it still is very hard to push. I'm worried about damaging the carpet most of all. I'm going to have to dig out my old Oreck and give it a try. I'm sure it'll be easier to push but I never felt that it really did a good job cleaning, especially after seeing what the Dyson could do. |
|
- Posted by amysue2009 (My Page) on Sat, Sep 12, 09 at 12:40
| I hear you. The Hoover Platinum bagless works ok and is easier to push, but I think the quality is lacking when compared to the Dyson. We talked to Mohawk and they said that they recommend a beater bar for the carpet to get the dirt out and that you will not hurt it with a Dyson for example. We may go back to the DC 28 even though you can only really push it on the deep pile setting. You just know that you have a good vacuum and it cleans well. Dyson had no answers for us either since the DC 28 is so new. |
|
| I have the new Kenmore Progressive. It does have a bag cause I need the extra filtering HEPA due to allergies. It is not real easy to push on my Smartstrand - (New Sensation) and I do get the footprints, which I really didn't think about having when I picked it - was told it was a texture but it is more of a plush. I LOVE the carpet, don't mind the footprints and I feel the vaccum is doing a good job. I do put it on the highest level . My one concern though is - every once in a while I will find a strand of the carpet lying loose on the tile where the carpet meets the tile in the entranceways to the rooms. I think maybe the door is rubbing the carpet as I did have a 10 lb pad put in under the carpet. It was installed in June. Should I be seeing this or is it to be expected? |
|
| To all: there are many different soft fiber carpet products available today. It is an expanding trend. Prior, to the soft fiber trend, there were many, many carpets that were soft, although the fiber was a traditional yarn. Many of these traditional products are still for sale today. This is really nothing new. Amysue - not sure what you mean by, "left big track and wheel marks in the carpet--seemed to harsh for it." How big were the wheels? I can't imagine a typical vacuum cleaner's wheels being to harsh for Smartstrand carpet. Mboston - your carpet is a 60 oz. textured cut pile and it will show footprints as do virtually all such carpets do. As far as the yarn in your doorway, how was it installed there? During installation, was the carpet edge sealed or protected to prevent this? |
|
| Jbranch - it was turned under and attached to the tack strip. I hate to put down the metal strips over it and its only 1 piece here and there but I hate for it to continue then find out the carpet is actually damaged. I probably will call the installer back out to check it. I have saved some of the pieces. |
|
- Posted by tessaduncan (My Page) on Mon, Sep 14, 09 at 10:30
| I dug out my old Oreck and remembered why I had bought the Dyson - the Oreck was dead. I pushed it around on the carpet anyway and could see that it, too, would probably be hard to push. I think I need self-propelled. amysue - was the Windtunnel you tried self-propelled? I'm waiting to hear from Mohawk to confirm that the Dyson will not harm their carpet and I am in a desperate search for a new vac I'll be able to use everyday. If the Dyson won't hurt the carpet, I'll use it for deep cleaning every 1-2 weeks.
|
|
- Posted by tessaduncan (My Page) on Tue, Sep 15, 09 at 14:53
| An e-mail from Mohawk: "Dear Mohawk Customer, CRI Green Label Approved Vacuums Amanda Patino I'm still not sure whether it's safe to use the Dyson :-( |
|
| Tessa - asked and answered. Get a Nilfisk. |
Here is a link that might be useful: Video of me using my Nilfisk on my carpet!
|
- Posted by tessaduncan (My Page) on Thu, Sep 24, 09 at 18:11
| jbranch - Thanks for the advice. I did check out the Nifsilk web-site and all I could see were canisters & a stick; I was looking for an upright. Also, there don't seem to be any dealers near where I live (Michigan) and with that price, I'd like to try it out first. I did return the Dyson DC28 and since I had a 30% off Kohl's coupon, I purchased the Dyson Ball Animal DC25. I also received an additional $80 in Kohl's cash, so I actually paid only about $340 (vs. the $600 sticker price) so it was definitely worth a try. The Dyson Ball actually works! It still takes a little bit of muscle but nowhere near as difficult as before. I really do feel like it's doing a good job of cleaning without being too harsh on the carpet. I think this one is a keeper. |
Please Note: Only registered members are able to post messages to this forum. If you are a member, please log in. If you aren't yet a member, join now!
Return to the Flooring Forum
Instructions
- You must be a registered member and logged in to post messages on our forums.
- Posting is a two-step process. Once you have composed your message, you will be taken to the preview page. You will then have a chance to review the contents and make changes.
- After posting your message, you may need to refresh the forum page in order to see it.
- It is illegal to post copyrighted material without the owner's consent.
- HTML codes are allowed in the message field only.
- No advertising is allowed in any of the forums.
- If you would like to practice posting or uploading photos, please visit our Test forum.
- If you need assistance, please Contact Us and we will be happy to help.