We sell a lot of permastone...A lot. We have never had one complaint as of yet and that is the God's Honest Truth. Not one complaint. He may be getting a spiff to sell the Armstrong.

Spiff? What does that mean?
I got the impression that he was pushing the Alterna because the more
He sold of it, the better price he could give his customer.
Nafco was not apparently playing his game.

Spiff is a fee paid per box by the manufacturer to salespeople direct in a check or credit card to get them to push their products. I do not let my salespeople participate in these programs for this reason.. He is not getting a price break from Armstrong for quantity. We sell them both. I do not know why he would say the 5 year thing. Neither company in my opinion is great with warranty claims. I would rate tarkett (nafco) a touch better with claims so for him to say the 5 years of life is just bogus. Why do they sell it then if it is junk. Look for another store in my opinion. He is self serving. I really believe that. My associates would never make statements like that. If it is junk, we wont sell it.