Return to the Flooring Forum | Post a Follow-Up

QuartzLock Grout Staining - Help Cleaning Please! (Bill? Others?

Posted by buehl (My Page) on
Thu, Apr 22, 10 at 0:43

I have Quartz-Lock grout (first generation, not the second generation QuartzLock2) in my kitchen floor. "Mushroom" color. For the first 12 - 18 months it looked great. However, in the last 6 months or so, it's started to look very very dirty!

What's the best way to clean it? On the QuartzLock website it says that enzyme-based cleaners will damage epoxy grout and void Oxyclean an enzyme-base cleaner?

Here's what the website says:


The tile industrys customer base has struggled with effective cleaning protocols in commercial environments for years. Different types of cleaning chemicals have been used to some degree with varying performance benefits.

In tile installations today, we are finding an increased usage of enzymatic cleaners in replacement of more traditional cleaning regimens. These cleaners can have a severely destructive effect on epoxy, urethane and latex-containing cement grouts.

Since the full effects of these enzymatic cleaners are unknown, many job failures have been reported. We are recommending that your customers continue to use traditional cleaning methods to avoid potential job failures.

At this time, we are NOT recommending the use of any enzymatic cleaners for QuartzLock Grout and will not warrant any installation using these enzymatic cleaners moving forward.

They seem to recommend bleach or toilet bowl cleaner.

For calcium, lime, or other water minerals...For stubborn stains use some type of toilet bowel cleaner or a lime and calcium deposit remover.

For stubborn stains (tomato paste, wine, etc.)...We recommend using typical household cleaning products like Soft Scrub with Bleach Cleaner and any available citrus cleaner. Do not use Enzymatic cleaners, as this will void all warrantees[sp].

Thoughts and comments?

Follow-Up Postings:

RE: QuartzLock Grout Staining - Help Cleaning Please! (Bill? Oth

  • Posted by
    Floor Geek
    ( on
    Thu, Jul 14, 11 at 20:08

Dont get stains on your grout and you wont have to clean. Why do all you people bother posting for answers when all you will do is play the he said she said blame game. Be smart, research and stop believing what you read all the time. Do some tests once and a while for your self. God it is so annoying knowing everything. Post again and I will find a way to bill your ip address a lump some of money as a consultation fee. Bottom line, test, test and then test. stop looking to other for information you can find out for your self.

RE: QuartzLock Grout Staining - Help Cleaning Please! (Bill? Oth

Wow...angry much, that might be one of the most rude replies I have ever seen! If you don't like others posts, seek life elsewhere!!

RE: QuartzLock Grout Staining - Help Cleaning Please! (Bill? Oth

Rude is putting it mildly.

Bizarre, especially that it's on an old post. I think somebody is playing games.

 o Post a Follow-Up

Please Note: Only registered members are able to post messages to this forum.

    If you are a member, please log in.

    If you aren't yet a member, join now!

Return to the Flooring Forum

Information about Posting

  • You must be logged in to post a message. Once you are logged in, a posting window will appear at the bottom of the messages. If you are not a member, please register for an account.
  • Please review our Rules of Play before posting.
  • Posting is a two-step process. Once you have composed your message, you will be taken to the preview page. You will then have a chance to review your post, make changes and upload photos.
  • After posting your message, you may need to refresh the forum page in order to see it.
  • Before posting copyrighted material, please read about Copyright and Fair Use.
  • We have a strict no-advertising policy!
  • If you would like to practice posting or uploading photos, please visit our Test forum.
  • If you need assistance, please Contact Us and we will be happy to help.

Learn more about in-text links on this page here