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beware of buying flooring from br111

Posted by milar (My Page) on
Wed, Jan 8, 14 at 21:35

We purchased a custom order of engineered hardwood from BR111 last year and spent over $12/sq ft. When the installers went to put this hardwood in, there was a 40% discard rate. Much of the wood should not have passed quality control. I am posting this to warn anyone that is thinking of buying from BR111 to think twice.

Follow-Up Postings:

RE: beware of buying flooring from br111

Dont know who Br111 is. Is that a company? Where from?

RE: beware of buying flooring from br111

The 40% rejection rate is alarming and inconvenient. In general there's an allowable rejection rate of 5%. Anything over that should be replaced by the manufacturer.

I wasn't aware that BR111 did custom flooring. What makes this floor custom?

RE: beware of buying flooring from br111

I ordered floors from BR-111 in July. My first delivery came and each box contained 25.5 sq ft instead of the advertised 29.5 sq ft per box which I paid for. Delivery for the rest was supposed to arrive by the end of August, it is one mid February and I haven't received the rest of my floors. Communication with the company has been horrible, same excuse daily. "Shipment is in custom"

It's about time for us to seek legal advice here, they will need to refund our entire order and pay for the installation costs thus far.

Anyone even remotely thinking about BR-111 should stay away. BUYER BEWARE!

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