I've had my Harman xxv stove for 4 years now and I HATE it, every year it has to be worked on and service calls are $100. just to come out... there for I would NOT recommend anyone buy one of these crappy stoves, you would think for the price I paid $3,000. that it would work .... just buy a real wood stove !!!!

We've really liked it for our 3 years. This is our first experience with a problem.

Are you giving your stove a good weekly cleaning.If not that is the only way to keep a pellet stove running at top performance.Takes about one hour each week.If you have a manual it will tell you how to do the basics.
latebloomer