Return to the Fireplaces Forum | Post a Follow-Up

Hampton Insert HI-305 problems

Posted by pat1_2008 (My Page) on
Mon, Nov 24, 08 at 16:28

Anyone have a problem with a Hampton insert? The door on my stove does not close properly, it hits the ash lip, it has been adjusted several times with no success. I have the over size surround that has gaps and does not fit properly as well as the door mis-alignment, the blower also has gaps. Now after using only for 1/2 dozen times a piece enamel fell off the frontof the door!!! I am having alot of dificutly trying to get this fixed and feel like a bought a lemon. For the price I paid for this stove I don't think I should have all these problems with only 1/2 dozen fires. Tech support states i must go thru the dealer. I have been dealing with this for 2 months. Any insight would be greatly appreciated.

Follow-Up Postings:

 o Post a Follow-Up

Please Note: Only registered members are able to post messages to this forum.

    If you are a member, please log in.

    If you aren't yet a member, join now!

Return to the Fireplaces Forum

Information about Posting

  • You must be logged in to post a message. Once you are logged in, a posting window will appear at the bottom of the messages. If you are not a member, please register for an account.
  • Please review our Rules of Play before posting.
  • Posting is a two-step process. Once you have composed your message, you will be taken to the preview page. You will then have a chance to review your post, make changes and upload photos.
  • After posting your message, you may need to refresh the forum page in order to see it.
  • Before posting copyrighted material, please read about Copyright and Fair Use.
  • We have a strict no-advertising policy!
  • If you would like to practice posting or uploading photos, please visit our Test forum.
  • If you need assistance, please Contact Us and we will be happy to help.

Learn more about in-text links on this page here