Return to the Fireplaces Forum | Post a Follow-Up

 o
Heatilator not producing much heat

Posted by tsand (My Page) on
Wed, Nov 14, 07 at 2:37

We have a Heatilator direct vent gas fireplace model NB3630. It was installed 1.5 years ago by the builder of our new home (Lennar).

The fireplace is on an interior wall with a fan, direct vented up to the roof.

Our issue is, even after hours of use per day, the fireplace doesn't seem to produce much heat. Also, the flame is only 3-4 inches, just barely clearing the log set.

We have complained to the builder who had the contractor that installed the fireplace to come out and look at the box, they say all is working as it should.

We have thought about replacing the fireplace with a furnace rating unit, but because of the smaller size of the Heatilator, we can't install a much larger unit without tearing out the wall and mantle to re-frame.

My question is what should we expect for heat on this unit?

How can the heat be measured?

Can we turn up the flame and get some heat?

If this is all the heat we can get, does anyone have suggestions on how to change out the unit with something that will produce some real heat, without re-framing.

thanks


Follow-Up Postings:

 o
RE: Heatilator not producing much heat

The NB3630 is a B Vent fireplace (not a Direct Vent). B-vent fireplaces are tested and listed as a decorative appliance. Where a direct vent fireplace (ND3630) is tested to a heater rating standard. There's no improving what you have in the NB3630. If you want heat, you'll have to do a complete fireplace and flue change out.

If your builder's contract stated that you were geting the ND3630 direct vent version, then you should have a conversation with them about that.


 o Post a Follow-Up

Please Note: Only registered members are able to post messages to this forum.

    If you are a member, please log in.

    If you aren't yet a member, join now!


Return to the Fireplaces Forum

Information about Posting

  • You must be logged in to post a message. Once you are logged in, a posting window will appear at the bottom of the messages. If you are not a member, please register for an account.
  • Please review our Rules of Play before posting.
  • Posting is a two-step process. Once you have composed your message, you will be taken to the preview page. You will then have a chance to review your post, make changes and upload photos.
  • After posting your message, you may need to refresh the forum page in order to see it.
  • Before posting copyrighted material, please read about Copyright and Fair Use.
  • We have a strict no-advertising policy!
  • If you would like to practice posting or uploading photos, please visit our Test forum.
  • If you need assistance, please Contact Us and we will be happy to help.


Learn more about in-text links on this page here