Bump for more information!

Your in luck.

My company JUST installed 6 Mantis firpelaces into a condo complex in Denver, CO.

I have to admit that these little guys are the ticket. Talk about kick butt.

They are somewhat easy to install, but, the product is totally cool and from what I hear (these are just finished) are very efficient.

Please contact me for more information and I can also offer pricing through my company to see what kind of pricing you can get.

You can't go wrong with these fireplaces.

jph1, if you will either update your profile to include email from members, or send me your info, I'll get in touch! Also in Colo.

jph1, I'm wondering if you got the feeling Mantis will take the wear and tear of very frequent use in those 6 condos. For example I hear that the very highest efficiency regular forced-air furnaces have more service calls than the 2nd tier efficient units. I love the idea of using Mantis as primary heat in a zone but in an advanced condensing design like Mantis I am a little nervous something will need service sooner or later. Like is it a small condo where this is the main heat source (frequent use) or a big condo where there is also central forced air maybe only occasional use if it's in a formal living room), or...

The word I'm getting is early adopters had some issues with their units, however the company seems to have made some changes which resolved most of them.
I would, however, like to hear from some actual users!

I'm an actual user. I live in a coastal city, and bought a townhome with an Empire Mantis fireplace. Many of my neighbours have had issues with theirs, and mine has quit operating completely - this is after extending its life a little with a brand new motherboard. While these units have been touted for being very good at heating a space, and being efficient, I can corroborate reports that the units are very noisy and problematic (e.g., the water pump failed resulting in a great deal of moisture leaking beneath my floor, damaging the wood). Empire provided a little support in early days, but have since stopped manufacturing these units and their parts. Few service centres are willing to work on these units, so we're looking at options for replacement.

Thanks Steve, mine is still working ok, albeit noisy. I think it's just too complicated, and everything has to work right to function correctly.

Sad to hear Empire has bailed, because there's not much out there that I could use in the space that's available. What are you going to use in its place?

Good in theory- problems with venting and the u it will sometimes not turn on (depending on which way the wind is blowing). Nothing but problems, but is great when it actually works. I’m trying to find a replacement unit, nothing fits with my GRANITE one piece surround. If anyone finds a replacement unit of similar size please post!!!!

This thread is depressing! For me, this was an expensive installation, and may be an even more expensive R&R. Lets all keep in touch regarding alternative solutions!

Thanks,

John

Well, you knew this would happen...totally quit. What have you users found as a replacement? The near zero vent will likely be the most difficult to find.

We have a Mantis that heats our entire house very efficiently (it's a very small house) and we LOVE it. Getting service, however, has proved to be impossible. Only need it for cleaning and getting ready for winter BUT we simply can't find anybody and don't have the expertise to do it ourselves.