We asked for our money back this morning. Now they say I bought a used spa and a used spa is exactly that....used. AS IS. Yet they told me it was SOUND on sales day. Now doesnt that sound like misrepresentation to steal our money during this awful recession? To be sound, doesnt a hot tub have to hold its water? Duh.

State: New Jersey.

Will disclose the seller after I figure out what we have rights to do. They refused to give us our cash back. They are now trying to upsell us into a 6,000 model.

Does anyone have a comment?

Did you meant to type 2002?

In answer to your question, google "implied warranty." Unless the item was marked "as is," that should cover your situation.

I read about implied warranties, Thx. Here is what it says on the bottom of my bill of sale: "WARRANTIES SELLER DISCLAIMS. There are no implied warranties or merchantability, of fitness for a particular purpose, or any other warranties implied by the seller, covering the products sold pursuant to the Sales Agreement."

Nothing is marked AS IS either. But I guess these legal words above mean 'as is.'

It seems that ordinary people buy these spas, why would they put a mumbo jumbo legal term in there. Both of us have extensive business educations but neither of us have ever had these terms in any of our under grad or graduate Business Law classes. Hmm. Seems odd to me.

Well we dont want scrap we want the brand new model, if this is what it means to buy a used spa. I dont want somebody else's trash, I really thought I stumbled on a good deal, especially when they upgraded the warranty to 5 yrs.

It's a Calspa by the way.