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jakkom

Insurance: Customer Satisfaction Survey

jakkom
12 years ago

An interesting survey on all the major types of insurance and the customer satisfaction levels. You don't often see this type of information, so I thought it might be useful for some folks:

Customers rate the best insurers

A recent Insure.com survey sought customers' attitudes about their auto, home, health and life insurance companies, ranking those that gave the most satisfaction.

2/15/2012 by Amy Danise, Insure.com

(Excerpt) Insure.com's new in-depth analysis reveals how customers feel about their auto, home, health and life insurance companies. Our tool breaks out five measurements of customer satisfaction for large insurance companies:

� Customer service

� Claims experience

� Value for the price paid

� Percent who plan to renew their policies

� Percent who would recommend their insurers

Based on highest overall scores, you'll find the happiest customers at these companies, which have also earned Insure.com's People's Choice Award.

Here is a link that might be useful: MSNMoney: Customers rate the best insurers

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