They say there were no additional fees involved.

One issue that I noticed is that although we originally financed $28K, they are now saying that it was only $4K??

Another issue is that they say they don't have the promissory note in their system, but will send it to us once they find it.

And yet another issue is that we began the loan paying $250/mo (which is what our little loan coupon said to do), then about 4 years later, it was raised to $505/mo. When I called to ask if we could be placed on the "Level" payment plan, they said that $505 WAS the level plan. But if the payments rose, wouldn't that be a graduated plan??

Please, please help! I can't make any sense of all this.

With much, much, much, much appreciation!!
Marie

$28,852 initial principal at 8% interest means that your interest payments should start out at $2,308/year or about $192/month. So anything more than $192/month should go toward reducing your principal.

So if you have been paying between $250 and $505/month, your principal should have declined considerably.

Since you claim that's not the case, you need to find out what the lender thinks is the case.