Hi tricialynn!
First make sure the designs you are putting on the card are no larger than 4x4 and are in PES format. Look at your settings on your PED Basic. Then try transferring just one design. If this doesn't work, go to www.brother.com follow the links for home embroidery, downloads, and get the update for the PED Basic. If I remember correctly, I had to uninstall my basic, then use their version to reinstall. It sounds scary, but is really easy. Go check out brother site if you haven't already!
Please let us know how it's going!I've had that machine almost a year now and love it!
Lisa

tricialynn-
pe design does not read ped basic. (i learned that the hard way too) what you need is a patch that makes it work just fine :)
i have one for pe design 5, and have seen them here for pedesign 6 so i am sure there is one out ther for your version as well.

I hope you got your problem solved. I had the same problem. I uninstalled the program first. I went to the Brother's web site and downloaded the updated version for the hardware driver for the PED. That solved the problem. When you buy designs make sure they are 4x4's. It works fine now.