Absolutely! It's very important, IMHO, to have an annual "clean and press". In fact, I'm taking a class today and will leave my machine at the dealer so "she" can have "her" annual check-up on Tuesday (think of it as a visit to the Gyn doctor). The price sounds in line with what I pay, although my dealer offers a $10 off coupon for the month of November. I believe in taking care of my machine, she was an expensive investment for me.

I take mine to the Spa every summer, too. My repair shop has a 3 year service contract you can purchase. The cost of the contract was about equal to 2 "clean & adjust" services. With it I can bring it in as often as I want for only $10 per repair, and I get a 30 or 40% discount on parts. It was well worth the $!

I had a Kenmore for a long time, too. It was computerized, but I figure my emb/sewing machine is a lot more complex (and was a LOT more expensive), so it's probably a good idea to have it professionally cleaned & adjusted once a year.

Donna