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Problems installing Embird

16 years ago

Yesterday I downloaded Embird 2006 (trial version). Problems occurred as I tried to save my first design. I received an Access Violation error message and the program and my computer froze. The only way I could get out of it was to physically turn off the hardware. I contacted Embird and they told me to disable my anti-spyware, anti-virus software, and then unistall and reinstall Embird. I did all that, but still have the same problem. I then tried installing on my laptop - same problem!

I'm apprehensive about purchasing the program under the circumstances. Has anyone else run into these issues and if so, were you able to resolve the problem?

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Comment (1)

Laura_IA
16 years ago
Try this:

1) Uninstall Embird
2) DELETE the original .exe file you downloaded
3) Disable your antivirus / anit-spyware program
4) Go to the Embird site and re-download the .exe file
5) Install Embird
6) Enable your antivirus software.

I'm not sure if this is what you did: I remember this problem happening to a lot of people, and you have to have the antivirus software turned off when you DOWNLOAD the file, not just when you're installing.

Hope that helps!
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