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| Dear experts: My Miele induction cooktop stopped
working after a power outage (possibly a power surge) and gave the above fault code. The technical help forwarded me an e-mail which suggested the following remedies: 1) check the incoming voltage (how do you do this?) 2) check the connection terminal allocation (again...how do you do this?) It goes on to say that the "secondary voltage of transformer-rectifier may have been too high (primary voltage greater than 300 volts) Can anyone explain what this means and how I might check out the above remedies. The third option is to buy new control panels which could run me $1000 to $2000!!! |
Follow-Up Postings:
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| I can't help you specifically, but I really wonder how they expect you to do that yourself? Is it no longer under warranty? Shortly after (less than 2 weeks) getting my Kenmore induction stove it started throwing fault codes (can't remember the number). The service technician had never seen the induction model before, spent a long time on the phone and then decided they will replace all the boards in the stove! I said no way -- talked to my salesman, got a replacement stove and have never had a problem since.! |
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| Suggest you repost this in appliance forum including the model number and do a search for that number in the search block near the bottom of the thread list page. These instructions are obviously meant as starting hints for a qualified technician you might call in for repair work. Miele cooktops usually have special fasteners requiring special tools to gain access to the interior. The first economical first step would be to find someone with enough smarts to check the power is completely off from the double circuit breaker involved. Then gain access to the junction box where the cooktop wires meet the house wires and check they are all firmly connected. |
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