It seems a shame to waste the whole project. Cna you email the company and tell them you arent happy? I havent had this problem ever--but I keep with my favorite companys. cathy

I recently worked on a Janlynn kit and had problems with the thread knotting up on me, even though the thread was not twisted. I contacted the company by email who offered to send me more thread. Since I had finished the project, I asked for another kit to do for our new grandson's birth. They sent me another kit, which I am currently working on. This time the thread is not knotting up AS BAD. Definetly contact the company, and it you cannot get satisfacation then think about purchasing new Aida cloth, and thread you are satisfied with. You also might find a link on their website to exchange color numbers from theirs to DMC. Good Luck!