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Ultrex Cookware (Innova) purchased from HSN

finn123
16 years ago

10-28-07: I was told by a Home Shopping Network supervisor that HSN no longer compensates for Ultrex cookware. I just found out that Ultrex (Innova) went out of business and have read several blogs about complaints about HSN. Someone suggested filing complaint with Better Business Bureau against HSN. Has anyone had any response from HSN's legal department (i.e. HSN credit, HSN credit toward cookware)? The HSN supervisor told me that they are no longer giving credit...when was this happening and why weren't HSN customers warned about Innova's joke of a warranty.

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