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ultrex cookware: dont buy it alert

Posted by youngandfrustrated (My Page) on
Thu, Jun 8, 06 at 12:23

I am so frustrated with this company. I got these pots and pans as a gift several years ago. After using them per all instructions, these ARE THE WORSE. I have had Calphalon for many years and NEVER had a problem yet.

Nevertheless, I sent my product back to Ultrex at the top of January 2006. Todays date is 6-8-06...can you imagine: I DO NOT HAVE THEM BACK YET. I called ULTREX at 800-767-5160. I spoke with Maria, a customer service rep., and she stated that my product wouldn't be shipped for another 4-6 weeks from today's date!!!

This means the 20th of July 2006. That would mean it took this company six (6) months to send my replacement product back.


Follow-Up Postings:

RE: ultrex cookware: dont buy it alert

Did you get your cookware yet?
And this is one reason never ever to buy anything on HSN.

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