Return to the Cookware Forum | Post a Follow-Up

Happy with World Kitchen's Response

Posted by CatherineT (My Page) on
Sat, Jun 4, 05 at 12:01

Hi all,
I bought a 3-4 quart saucepan lid at K-Mart last year, and the knob came off recently. It wouldn't screw into the screw. The threads appeared stripped. This had never happened to me before, and I've had Revere ware a long time.
I e-mailed World Kitchen, who makes the stuff, and they sent me a new lid! They didn't ask to see the old lid or the receipt or anything.......they just trusted me! How nice is that? So I was very pleased with World Kitchen!

Follow-Up Postings:

RE: Happy with World Kitchen's Response

What a pleasure to here a story about a company who truly stands behind their products and will replace something defective without a hassle!

 o Post a Follow-Up

Please Note: Only registered members are able to post messages to this forum.

    If you are a member, please log in.

    If you aren't yet a member, join now!

Return to the Cookware Forum

Information about Posting

  • You must be logged in to post a message. Once you are logged in, a posting window will appear at the bottom of the messages. If you are not a member, please register for an account.
  • Please review our Rules of Play before posting.
  • Posting is a two-step process. Once you have composed your message, you will be taken to the preview page. You will then have a chance to review your post, make changes and upload photos.
  • After posting your message, you may need to refresh the forum page in order to see it.
  • Before posting copyrighted material, please read about Copyright and Fair Use.
  • We have a strict no-advertising policy!
  • If you would like to practice posting or uploading photos, please visit our Test forum.
  • If you need assistance, please Contact Us and we will be happy to help.

Learn more about in-text links on this page here