Cast Iron Dutch Oven
olga_6b
12 years ago
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dcarch7 d c f l a s h 7 @ y a h o o . c o m
12 years agoolga_6b
12 years agoRelated Discussions
Wolfgang Puck cast-iron dutch oven
Comments (3)I purchased a Wolfgang Puck 5-Quart Enamel Dutch Oven three years ago because I believed that this was a quality product being sold by a company with integrity. The manufacturer's packaging stated that the product has a lifetime* warranty against manufacturer's defect. Unfortunately, I was wrong on both accounts. The enamel on the exterior had a chunk fall off shortly after purchase. I didn't worry since that didn't affect the product's main performance objective. However, yesterday I noticed that the interior was spider-webbing and exhibited pockmarks I called what their greeting identified as their warranty department and spoke with Renata ((310) 432-1500, option 2), who told me she is the customer service manager of the company and there is No One that she answers to at the company. Renata explained to me that Mr. Puck has a policy that says that they will not warranty any product they distribute through whom they deem to be a third party, regardless of what the packaging material says. Unless their product is purchased through the HSN or QVC, it only carries a 1-year limited warranty, despite this information not having been relayed to the buyer at the time of purchase. It seems obvious to me that they know their product is junk. Why else would one have an internal policy to not honor their warranty? I no longer believe that Wolfgang Puck is an honorable person, and his company is sketchy. This pot will go into the trash now, where it belongs. PLEASE do the same should this happen to you. Enamel is a glass material and can cause you severe personal harm should you continue to use it when it has failed. Mr. Wolfgang Puck, you sir have FAILED as a decent human and as a businessman. I will never use anything even slightly related to your name. User's recommendation: DO NOT Buy Wolfgang Puck products!...See Morefind a vintage cast iron dutch oven piece
Comments (3)The pan you have is known as a deep "chicken fryer" or a "double skillet". Your pan is not a dutch oven. You can sometimes find the lid for your pan on Ebay. Go to the search area on Ebay and type in "iron skillet double" in the search field and search under "all categories". This search will usually find "top" skillets for your type of chicken fryer. Also, you can type in "iron chicken fryer" in the search field and search "all categories". This search will usually find fryers with both the top and the bottom. One of these is currently listed on an Ebay auction......see link below. Dan Here is a link that might be useful: Ebay chicken fryer auction...See MoreEnameled cast iron dutch oven
Comments (1)I would not exchange it for that minor a defect. It is not dangerous and all brands of enameled ovens can get these chips. I own and use a lot of enameled cookware and would bet that each one has a few of those chips. Dan...See MoreAre enameled cast iron dutch ovens non-stick?
Comments (9)I have 4...yes 4!! Le Cruset enamel cast iron dutch ovens and 2 sauce pans a small oval baker and 5 fry pans...but all of the fry pans aren't Le Cruset. I like to flour my meat before browning....that's what makes a crust on the meat.... I flour a pot roast, stew meat or chicken tenders, fish etc. Flour browns and gives it's own flavor....remember how good Etouffe isw ith a good brown roux? well browned flour adds that taste to the pan drippings. enameled cast iron is not non stick...but I guess the stuck stuff doesnt burn black and releases and adds to the gravy. However I used an aluminum frypan and a dutch oven for years before I got the le C stuff....and my guess is your pan was way too hot before you added the meat. Browning means cooking until browned, not cooking over a blazing fire until the outside is brown and the inside still raw. Turn down the heat! And...every wok cook knows "hot wok, cold oil, food won't stick" The le Cruset ware is wonderful because it's so heavy and cooks evenly and holds the heat sow ell....it's possible to cook on just the barest simmer. Linda C...See Moresoonergrandmom
12 years agoannie1992
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