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marie_ndcal

Problem with Epson XP820 printer

marie_ndcal
9 years ago

I have contacted Epson & had computer tech come out, but still need ideas.
Printer will not print any labels I have in documents that I made using either Microsoft Office Word 7 or the Avery label program. My Epson 600 did and so does my lazier Samsung print them without a problem
Epson 600 broke replaced by Epson 820. inkjet color.
It prints my other stuff in documents--like my Christmas letter, but this is the message I get when I try to print labels.
Preparing to print on CD/DVD disk etc.

Tech did tell me how to merge old labels to new, but I missed a couple of steps, even though I wrote notes..He did transfer one set of labels and renamed them #2.That works ok.
I have Windows 7
Any ideas would be appreciated
Marie

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