Tellmey, hi! This probably won't be much consolation to you, but I've been researching FD refrigerators and I've noticed that's a fairly common complaint in customer feedback threads. Not just your make and model, but across the spectrum. If your refrigerator was purchased in 2010, then you're outside of the warranty period, even if you purchased the extended warranty, yes? Have you tried calling the manufacturer and/or the retailor to see what they might suggest? Or maybe someone will read this and have a suggestion. What is the type and model number of your refrigerator? :-)

Following. I just purchased another Miele today. My 2002 Miele is having trouble pumping water out and restarting over and over isn't in my game plan. You may have noticed from other posts that I was debating whether I wanted another Miele. After careful consideration, I decided that another MIELE was the way to go. Especially since they're offering a free 5 yr extended warranty through Nov. 30th. Since someone here recommended the MIELE tabs, I've used 1/2 tab. Previously I used 1 tablespoon of Cascade powder (old formula). Early on a MIELE service tech told me not to believe the suggested amount of detergent and 1 tablespoon was appropriate. I have never had a problem with cleaning nor had any build up on the walls of the machine. I hope that the new MIELE concierge service will install the machine properly and get my salt levels correct. It's my assumption that the initial machine installers were poorly trained and never set things up correctly. My MIELE tabs are cut and stored in an open box under the kitchen sink. I have never had an issue with dampness or diminished cleaning ability.

I've been going through a similar process but with models without the second external drawer and or through-the-door water and ice. The Kitchenaid is a Whirlppol product and, as far as I can tell, is assembled with Whirlpool's other FD fridges at the factory in Amana, Iowa. Even though i apparently shares compoents with the other Whirlpool products, KA offers a ten year warranty on the sealed systems but the other Whirlpool fridges only give you a 1 year warrranty. KA's warranty is 1 year everything, parts and labor on the sealed systems through year five and parts only for years six through 10. Equally interesting, most Samsungs only give you a one year warranty like Whirlppols but the particular "four door" model has 5 year warranty on the sealed system. All of that being said, the warranty is only as good as the service companies you can call when you need help. Some places, you have choices. Others, you do not. Some service companies are good and some are terrible. The warranty isn't worth much if you have to wait three weeks to even get somebody to come out and look at your dead fridge. Do, do check on the warranty coverage and find out if you have choices. Samsung seems to have had particular difficulties in that area but Whirlpool brands often use the same low-bid service companies and can be equally bad. Getting some "hands-on" time is also excellent advice for making a choice. Look what what you like to keep in the fridge and how you can arrange the shelving to hold it. That fourth drawer may be very useful to some folks and a royal pain to others. Until you lay hands n it and see how the unit works for you, it can be really hard to tell if it will work for you or not. For instance, are you somebody who needs to store gallon jars of pickles? Maybe you will want to stash a 3 gallon pickle crock? Will you be brining 20 lb. turkeys? If so, can you arrange the shelving so that you can store these things conveniently? Do you need to supply milk to whole platoons of kids? If so, where are you going to put the containers? Maybe you have a world-class collection of mustards? Do you need slide-out shelves to access that half-acre collection of small condiment jars? How do the tempeature and humidty controls work for you? Sliders are fine for some folks and anathema to others.

First of all- they've made 2 service calls already. Call the store you purchased it from and speak with the manager. Our ice maker quit. Took forever for them to "find" the warranty, then they sent a repair man who replaced it and the control panel. Worked for about a week. Sent another repair man who said it was our water pressure. Since it had worked before, then with the new ice maker, I didn't buy it. I called and it was escalated to the local store. They ended up replacing the fridge (like yours, 3 years old), I upgraded to a counter depth, they price matched one on sale at Best Buy (plus additional 10% off). Walked out with a new fridge, delivered with another new warranty for $81- that included tax and a new stainless steel water line. I have NO clue how I got out of there so cheap- asked them 3 times if they were sure of the price- considering the 1st was about $500 cheaper to begin with.