skip to main content

computer won't read install cd

12 years ago

HP Pavilion, Vista 64 FF7

I have been working on trying to reinstall my Microsoft wireless keyboard (first installed 2007).

I dropped the keyboard and it quit working, it would not type or do anything....but the mouse stilled worked.

(Right now I am using my wired keyboard and mouse)

First I checked to see if there were any updates for the driver, there were not.

then I unpluged the usb connection for the transmitter and rebooted. Then I un-installed the program (rebooted again) and tried to reinstall from the original cd that came with the keyboard/mouse.

The CD will not open on the computer, the computer opens in the Windows Media Player instead.

My question is this: Is this cd too old (2007) for this version of vista/firefox?

Any suggestions?

Comments (8)

grandms
12 years ago
If this is the same version of Vista that has always been on this computer, this should have nothing to do with the CD not working. Firefox version should not affect this either. Try using the Run feature. Start>Run. Actually, I'm not sure you should even need the CD to install your keyboard. Usually the drivers needed are already present. I have another brand of wireless keyboard and mouse, and I did not run the CD to install them.
Sounds as if you damaged something when you dropped the keyboard. Have you checked the batteries?
lotodig
Original Author
12 years ago
grandms, yes, I checked the batteries first thing.

Even if I didn't need the CD to do the installation, shouldn't the computer have opened it and read and installed it.? I can't figure why it's not reading the cd. I had no luck either with the start > run, it went straight to Windows Media Player.
Related Discussions
CD Won't Eject
Q
Comments (8)
I might look in Device Manager for signs of errors ...and maybe open the case up too - unplug the cables and reconnect them. Could be one of the wires has come loose. If you're lucky. While the case is open prehaps clean out some of the dust and maybe check most other easily reached plug in connections too.
...See More
DVD Rom added but won't read
Q
Comments (8)
Owbist Thanks for the reply, I installed the DVD drive to read DVD's and I already had a CD Burner installed first, I believe the Drive I installed is a Combo drive, CD and DVD, and I have Tried all of the Following in this drive. Music CD, DVD Movie, DVD software and even a Software CD all with the same result, it just spins slow for a couple of second and stops, and if I click on the Drive in My Computer, it will say install Disc and it tries to find the disc with no luck I will also try the Deep Burner
...See More
Computer won't shut down
Q
Comments (15)
Unfortunately my sudden refusal to shutdown, seems to be quite regular. I click "Turn Off From the Start Menu" We get to the windows is now (closing)shutting down screen, the jingle plays...and we are not on nor off. Its Microsoft limbo hell. Mouse control has shut down. Can I delete .Net Framework 2.2 without hell to pay? My gut feeling is my problems are stemming from .net or the Merc board. The Merc board once shut down my Morrowind game and cancelled the tilde key assignment. Even Bethesda Softworks said there was nothing I could do. Ideazon support told me to upgrade my all keyboard drivers to hid, and that (unknowingly) knocked out the PS2 keyboard drivers used by the laser mouse assignments...it wasn't until I redownloaded the laser mouse drivers, did everything start to work. I can now cheat on my game to my hearts' content. (The tilde key brings up a game console where dirty little cheaters, like me, can enter codes to cheat.) This driver install and uninstall freeze with this crappy keyboard, that I'm stuck with to save money, is going to break me. It might have caused some problems. I had to reboot my computer from the default settings in bios. Although there was a warning on the Microsoft update site about one of .net updates rendering some computers unresponsive? Well! gee. I CANNOT DO A SYSTEM RESTORE! I tried a few different restore points...and honest to Pete!...I got this message saying the system hadn't changed so they weren't going to bother, there wasn't any point!? I mean, I never!!! What the????
...See More
Computer won't boot past POST screen
Q
Comments (21)
"F2 for setup and F12 for boot options." Are you saying you get this far and the computer REBOOTS by itself, if that is the case you start to consider a power issue here. How many files did the user want to save? Where are the 2 recovery disks that should have came with the pc, or does it have a recovery partition that you would have an option for after hitting F12 if you get that far. If you slave the drive run your options scan disk, check disk ect, the go to the manfactures site of the hard drive an run there tests on the drive. I wonder if you can get recovery disks from Dell for the 2400 series?
...See More
DA_Mccoy
12 years ago
There was a Windows update recently that when installed modified the auto-run functionality. Did you install that update?

DA
lotodig
Original Author
12 years ago
I did the research and found the update you are talking about, I think...is it KB971029 2/10/11?

If that is the one, yes I did download that update.

Any way to fix this?
zep516
12 years ago
The CD Should open from computer, click start, click Computer, when that opens double click on the CDROM Drive, if it does not open from there then most likely a problem with CD or drive.

If you are on Windows XP or Windows Vista and want to enable AutoRun once again, download this tool available from Microsoft's website. That way the cd will play when you insert it (If the CD is any good) instead of going to computer and double clicking the CDROM Drive

In case you were wondering why, Microsoft decided to disable automatic execution of files via AutoRun or AutoPlay because of malware that has been targeting such methods.

Click the link I provided, then save it to the desktop, once there double click it and RUN it.

Here is a link that might be useful: enable AutoRun
lotodig
Original Author
12 years ago
zep516. thanks, I'm working on the solution you suggested. I'll let you know how it comes out.
lotodig
Original Author
12 years ago
Zep thanks for the link. I had tried over a period of time to download the fix it program but for some reason it would not install...I kept trying without success and then got sidetracked on the the holidays and other family matters.

So this evening I was looking back to see what I had tried in the effort to fix the DVD reader so I could play movies for my little ggranddaughter and I tried again to install the fix it program a lo and behold it installed! I have done a lot of hp updates since then and i think that probably had something to do with it. I tried playing a movie and it worked....thanks again and sorry it took so long to let you know how things worked out

Hopeing everyone has great, warm joyous holidays
zep516
12 years ago
That's great news. I'm so glad it's working for you. I just happened to be browsing and saw your post. I will have limited computer access for quite some time. So will not be around as much.

Sign Up to Comment

Related Stories

KITCHEN DESIGN How to Choose the Best Sink Type for Your Kitchen

By Jennifer Ott Design

Drop-in, undermount, integral or apron-front — a design pro lays out your sink options

KITCHEN BACKSPLASHES How to Install a Tile Backsplash

If you've got a steady hand, a few easy-to-find supplies and patience, you can install a tile backsplash in a kitchen or bathroom

BATHROOM DESIGN Should You Install a Urinal at Home?

By MyFixitUpLife show

Wall-mounted pit stops are handy in more than just man caves — and they can look better than you might think

HOUZZ TV Houzz TV: How to Install a Rain Barrel

By Annie Thornton

This DIY tutorial shows how easy it can be to capture rainwater from your roof to use in your garden later

GARDENING GUIDES How to Install a Drip Irrigation System

By Marianne Lipanovich

Save time and water with a drip watering system in your vegetable garden — a little patience now will pay off later

PATIOS Spring Patio Fix-Ups: Install an Outdoor Fireplace or Fire Pit

By Laura Gaskill

Make your yard the place to be by adding a fire feature that draws a crowd

ART Witness a Fantastic Chihuly Glass Sculpture Installation

By Bud Dietrich, AIA

Ever wonder what goes into a design that includes a major — and highly breakable — artwork? Here's your chance to find out

HOME TECH 3 Kitchen Contraptions You Won’t Believe

Pizza hot from the printer, anyone? These cooking gadgets harness imagination and high tech — and have price tags to match

SMALL SPACES Houzz TV: You Won’t Believe Everything This Tiny Loft Can Do

By Mitchell Parker

Looking for more floor space, a San Francisco couple hires architects to design a unit that includes beds, storage and workspace

REMODELING GUIDES Finishing Touches: Pro Tricks for Installing Fixtures in Your Tile

By By Any Design Ltd.

Cracked tile, broken drill bits and sloppy-looking fixture installations? Not when you follow these pro tips

Sponsored

Davidson Builders

1 Review

Franklin County's Full-Scale General Contractor

More Discussions

Hard drive removal

5

Can I stop my modem from gathering and sharing our data?

12

sound missing on Dell

3

Upgrading Windows 11 from Home to Pro

2

Any suggestions for a very secure non-web-based email?

3