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my computer is turning off. . . .
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Posted by calory (My Page) on Fri, Nov 20, 09 at 15:03
by itself for no reason. I have AVG virus protection and firewll. Could someone venture a guess as to what's wrong. It has happened four times in a ten day period. I'm not very computer literate, so any help would be appreciated.
Cam |
Follow-Up Postings:
RE: my computer is turning off. . . .
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How old is the computer?
How long since you opened the side and checked for dust?
Does the tower sit on the floor?
What operating sysem?
What anti virus and anti spyware are you running?
At the outset with little information to go on it seems like a heat issue |
RE: my computer is turning off. . . .
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| the computer is about seven years old. I opened it last year, and it sits on the desk beside the keyboard. I have XP pro, AVG virus protection |
RE: my computer is turning off. . . .
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| OK so try removing the left side and leave it off for a few days to see if heat is an issue. Is there a build up up crud under the fan you see mounted on the motherboard? This is the heatsink for the processor and it is designed to shut the computer down if it overheats for protection. Remove the power cord if you go in there and rest a bare arm or hand on the metal frame to eliminate static electric. You should seriously consider installing an anti malware program for greater protection. These do not run automatically but you update and run at intervals. Consider MS Essentials, Superantispyware, Malwarebytes or any other program you feel will keep you safe. Those mentioned are all free but pay attention during the install or you'll find yourself installing the 'for a fee' software. |
RE: my computer is turning off. . . .
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| There is a vent in the front of the computer kinda underneath, and it was blocked by papers, so I may have discovered the problem. I will install antimalware--of the ones you mention, which do you use? Thanks for helping me |
RE: my computer is turning off. . . .
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