Return to the Computer Help Forum | Post a Follow-Up

Can not access Outlook in one of my User screens

Posted by debi_2006 (My Page) on
Thu, Nov 29, 12 at 11:39

I have a love/hate relationship with Windows 8. This new Asus came with it and while I'm learning it fairly well, I'm also using Outlook with it. I used to have MS Mail on old laptop which is simple compared to Outlook, IMO. Anyway, this morning I went to access my work Outlook email (which is a separate "user account", and I got this message:

Cannot open default email folder
The file c:\user\name\documents\outlookfiles\ pst can not be found

Note: I substituted the word "name" with my user name & email address name.

I was in there yesterday just fine, and I can't think that it has to do with Win 8. I am able to access Outlook in my other User screen. Can anyone help? Thanks.

Follow-Up Postings:

RE: Can not access Outlook in one of my User screens

Check that the mentioned PST file is at the location mentioned.

 o Post a Follow-Up

Please Note: Only registered members are able to post messages to this forum.

    If you are a member, please log in.

    If you aren't yet a member, join now!

Return to the Computer Help Forum

Information about Posting

  • You must be logged in to post a message. Once you are logged in, a posting window will appear at the bottom of the messages. If you are not a member, please register for an account.
  • Please review our Rules of Play before posting.
  • Posting is a two-step process. Once you have composed your message, you will be taken to the preview page. You will then have a chance to review your post, make changes and upload photos.
  • After posting your message, you may need to refresh the forum page in order to see it.
  • Before posting copyrighted material, please read about Copyright and Fair Use.
  • We have a strict no-advertising policy!
  • If you would like to practice posting or uploading photos, please visit our Test forum.
  • If you need assistance, please Contact Us and we will be happy to help.

Learn more about in-text links on this page here