I emailed my friend about the problem, but I feel bad always calling him when I have problems. I have no idea what else to do!! Does anyone know how I can fix the problem? Secondly, what do you do when you have such problems? We used to use the geek squad at Best Buy but they are really terrible anymore.

Tell Corrine I sent you, I will look for your post there. if you need help doing that just let me know.

You come to places like this one as you have just done.

Be prepared to give as much detail as possible and be willing to follow along with instructions. Always read the instructions one line at a time rather than look at the whole thing and feel overwhelmed. If you get overwhelmed hit the Cancel button and walk away till you regain your composure and start again.

I think many would be very surprised to find just how much remnant remains even when it seems to be back to normal. Which is why when one of the bad ones hits it is imperative to go to the security help forums and let the pros help. Looking at logs and in depth examination is essential.
Unfortunately it is not something everyone is willing to do, it is time consuming and very detailed.
The most important thing though is once you do get help from a forum like LzD it is imperative to stick with that forum and that team till they tell you it is all done. Following different suggestions on various places confuses the issue and is not fair to the helpers.