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ronalawn82

Digital2 tablet authentication problem

ronalawn82
10 years ago

It is the D2-927G model.
I am hooked up to the internet through Verizon
Prior to this I was hooked up through a Linksys⢠wireless router.
I was told to hook up the Linksys⢠to a vacant port on the Verizon router - which I did.
One line on the tablet tells me "Richdeer authentication problem".
Another tells me that I am connected to "Richdeer" - but only as a guest.
When I try to get on the internet (Google Chrome) the message is "You are offline".
Please help me! Someone!! Anyone!!!
...because it is a gift from my wife who has the unconditional confidence that I will be able to make it work.
Thanks.

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