I can second that.............HP has always treated me well, but most techs have including Compaq and Sony. Most are just nice people doing their job the best they can. I think if a person goes to a tech with a chip on their shoulder or mad, they may have a problem. In recent years I have stuck with Hp, I am very comfortable with it. It has never let me down on the rare occasion when I need help.

Hello again nice people, I have a question. Since Zep has led me through so many steps and has helped me clean up some of the junk on my computer my question is this. What will the results be if I can find no way to get Java downloaded? Is it absolutely necessary that Java be on the computer for things to work right. I see no results from NOT having it, other than not being to play some games, I play most any game I want without any trouble, most of them very graphic. I still need to delete the Firefox Beta version and keep the right version, but I've got to straightened out the shortcut Icons on my desktop, they're both intertwined. Other than that I don't seem to be having any problems. I don't know if there is something else on the Hijack list that needs to be addressed, Zep didn't say so I assume that there is not. I did get the problem with Incredimail straightened out. That also was a register error. After today I am headed for hopefully a wonderful trip to Yellowstone National Park. I will check on this thread as soon as I get back to see what you think about leaving well enough alone. Thanks again for your time and sharing your knowledge.

Hi, fruitjar...I never get that far because after I click the down arrow on the attachment to download it takes me directly to Word to save it as a document instead of displaying it on the screen so I can do a Ctrl P. :) azinoh - FF has worked fine for years for this task (I'll look again at their settings) but I may need to use Adobe Reader as you suggest. I'm trying to avoid the extra steps of saving it somewhere else before I print. See above note to fruitjar re: Word...I was thinking there may be a setting I could change there to have the choice to print rather than to save it to the hard drive first.

bug girl....having no mac experience what, exactly, is it you are disagreeing with? With no previous experience, I had no difficulty transferring my PC mailing list intact over to the Mac when I switched. If Vista is working "great" for you, no sense in considering anything else. After more than 15 years with PC/windows, ending with XP, I became simply fed up with the non-great parts of keeping my PC bug-free, registry-unclogged, and running like it was supposed to. The maintenance issues were -- and are -- a pain. If my Windows machines worked like they were supposed to, I wouldn't have switched. They didn't. They required constant protection; upgraded protection; and maintenance. Support was -- and is -- a joke. I was very, very happy to leave all that behind. If its different for you, that's wonderful.