Try to fix or just do a system restore?

12 years ago

I have just days ago updated my Firefox to the version 6 and then on to 7. I"ve spent days off and on tweaking and adjusting all the settings and Add on's that I like.

I was trying to do some updates on some other programs and thought I would try the Secunia program. Well, all seemed ok except that the program did not recognize that I had Firefox 7.01 installed. It was listed Firefox 3.6 and was in the "insecure " and "apply update" list. Here's the problem..somehow Secunia reverted my Firefox back to the earlier version 3.6. I noticed that my fonts and toolbars were totally different so I checked the Firefox version and sure enough the version was 3.6.

I know to just go and redo the firefox update, but when I got to the point to do the install it gives a choice of STANDARD or CUSTOM options. Which one should I choose to make sure that all the settings are replaced that I have spent days adjusting and tweaking.

should I trust that all the settings will be the new ones like I had them in the 7.01 version or do a system restore.

I have HP Pavilion 64,Vista, FF, IE

Comments (13)

zep516
12 years ago
You could try a System Restore and see what happens, remember you can always un-do the restore point and go back to where you were, one of the great features of System Restore. Go ahead and try it. I'll help you un-do it if it's not successful.

If you tried using System Restore to fix a problem but the problem remained or other problems were introduced, you can undo the restore operation.

See link for additional infor on the above.

Here is a link that might be useful: Un do System Restore instructions
lotodig
Original Author
12 years ago
Thanks zep, I'll do the system restore, keep my fingers crossed.
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well you do need to be updating your IE to IE 7 at least very soon because support for 6 is ending or has already ended and you will be with out security updates for it so that is critical. I would remove aol then try to re-install it if you just insist on having it, I try to steer people off of aol because it is such a problem child and it really is not needed. as zep said we need more info on exactly what is happening when it is happening and what error messages you are getting.
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thank you for the feedback it is always good to know this kind of info in case someone searching for a clue to a similar problem may find their answer here. As to the firefox question, I had missed where you asked how to use it in your other thread, it did kinda get lost. To use firefox which you have on your pc you just go to the firefox icon on your desktop or find it in your start> all programs list and open it, double click the icon, it will open up the web browser and you use it just like you would IE, just type in where you want to go and it will take you there. Now I would guess if someone installed firefox some time ago and you never used it that it will be an old and out of date version so you probably would need to update it, you can do that by clicking on Tools> Options> then go to the update area and you have the option to choose to update firefox, your add-ons etc. I would say go to Help > about firefox and let us know which version it says you currently have and we can help you more once we know that. The link below is a good guide. Here is a link that might be useful: firefox guide
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he did reboot after selecting normal startup correct? he should check that the startup option for Normal Startup on the first tab is selected and make sure that the SAFEBOOT check box is UNCHECKED on the BOOT.INI tab. also you should know that Diagnostic Startup deletes System Restore Points. From an MVP "If you do NOT clear the selection for "Load System Services", the System restore points would be retained due to the fact, for one, that System Restore service would still be enabled. " If you UNCHECKED "Load System Services" in a "Selective Startup". De-selecting "Load System Services" will temporarily disable Microsoft services (such as, Networking, Plug and Play, Event Logging, and Error Reporting) as well as permanently deleting all restore points for the System Restore utility. You should not, therefore do this if you either want to retain your restore points for System Restore or if you're likely to need to use a Microsoft service to further investigate the problem you're having.) On the other hand, "Diagnostic Startup" involves a step by step monitoring of basic device drivers and services. It allows you to monitor and check each of those drivers and services. Have you tried going into services at msconfig and making sure all your normal services are still set to auto or on? Have you Tried "Last Known Good Configuration" from the F8 startup selection screen? this may be helpful Controlling the system configuration and services
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lotodig
Original Author
12 years ago
zep, I did a system restore but when the computer rebooted and the desktop came back I tried to open a web page but nothing will connect in FF. Even in the start menu it will not open when i click on the FF icon. So I have lost the whole FF set up.

I am here thanks to my IE browser, thank goodness I have that.

Would appreciate advice about what to do next...undo restore or just do another FF7 install and hope the new install will pick up all my hard earned settings I had on FF 7 before this happened.
zep516
12 years ago
Undo the restore point, lets put the computer back to where it was and then look at the Firefox issue.
lotodig
Original Author
12 years ago
OK did the UNDO SYSTEM RESTORE. I am back on FF3.6.23. Looks like where I am when I first posted, which is good I hope.
zep516
12 years ago
install it gives a choice of STANDARD or CUSTOM options.

Can you do the Custom install now?
mikie_gw
12 years ago
FF custom ... its simple,, just shows you what its going to do.. no major choices that would confuse.
lotodig
Original Author
12 years ago
yes I did the custom install, and now have FF7.01. Some of the toolbar settings have carried through, most have not...only 3 add ons came through.

Do you know of any way to find the list of add ons that I had so I can just hopefully enable them?

I sure hate the thought of going through all that again. Things like this are what makes me say I live in the land of "IF IT AIN'T BROKE, DON'T FIX IT." But that would be too easy wouldn't it.

thanks for your guidance...
zep516
12 years ago
You could look in the add / on list an see what's there.

Click>Tools in the browser then click >ADD / ONS.
lotodig
Original Author
12 years ago
I have done that, i'll do some googling and research to see if I can find a way to recover everything before I start over doing them one by one.
zep516
12 years ago
Here's a start for some add / ons

Here is a link that might be useful: addons.mozilla.org
grandms
12 years ago
If I had that much trouble with FF, I'd just abandon it and use another browser. Have you tried Chrome or Opera? I've had very good luck with FF and Chrome. I don't use but a couple of add-ons, so I haven't had your problems. What I like about Chrome is that you don't need so many add-ons.
lotodig
Original Author
12 years ago
ya know I thought about that but then it seems it would be just as easy to redo something i'm familiar with than to set up a whole new browser. BUT,when I get back on track I am going to install Chrome and see how it compares to FF, then the next time stuff likes this happens it's by by FF

Try to fix or just do a system restore?

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