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Computer thinks MSE is off after update

Posted by susanjn (My Page) on
Wed, Oct 10, 12 at 8:44

Win XP on Toshiba Netbook

After the last couple automatic updates, my computer has told me MSE is off. But when I go into MSE, it tells me it is on.

If I were using third-party antivirus, I'd just think MS wasn't playing nice.

Has anyone else had this problem? Or know what to do about it?

Thanks,
Susan


Follow-Up Postings:

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RE: Computer thinks MSE is off after update

I am installing updates now and will see if it does the same to mine. I do know if you use CCleaner the software updates can turn MSE updates off. You have to go in and remove a check mark.


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RE: Computer thinks MSE is off after update

I did the install and haven't had a problem with MSE.


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RE: Computer thinks MSE is off after update

Susan after you have installed the update what colour is the MSE bungalow?

If it is orange you likely need to do a quick scan, I have found that on occasion. The quick scan takes just a few minutes and you can continue using the computer.


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RE: Computer thinks MSE is off after update

I just now saw that someone else was having the problem I am. I'll be following this thread closely, same as my own that I posted. Is it only an XP problem?

Shirley


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RE: Computer thinks MSE is off after update

owbist, what's a bungalow?

If it is the icon in the tray, it is green with a white check. It is set to run a quick scan every day. But there's also a red shield in the tray for security alert. When I open that (MS Security Center) it tells me, "Microsoft Security Essentials reports that it is turned off."


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RE: Computer thinks MSE is off after update

LOL, sorry. A bungalow in the UK is a single story home and yours shows green as it should be.

Strange that the security centre is giving you the warning. Perhaps download MSE, remove the existing program and install a fresh version and see if that improves things. Remember to update as soon as you have installed.


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RE: Computer thinks MSE is off after update

When is the last time that you ran a full scan?


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RE: Computer thinks MSE is off after update

LOL, I know THAT kind of bungalow.

The problem seems to have corrected itself. The red shield is no longer there. I wonder if takes until the next scheduled scan, or something, until they are in sync. I'll try to pay close attention next time.

nearandwest, I'm not sure when I last ran a full scan. Maybe I'll do that tonight.


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RE: Computer thinks MSE is off after update

Mine shows Not Protect in Red.. if I let CCleaner delete ( C:\ProgramData\Microsoft\Microsoft Antimalware\Scans\History\Results\System\ )the contents of this folder on win7...


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RE: Computer thinks MSE is off after update

That is the Full Scan History.. logs


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