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Printer doesn't scan

Posted by michelle_phxaz (My Page) on
Mon, Oct 3, 11 at 7:08

I have an HP Officejet 6310, and when I go to scan it says that the scan function is not working. I have reloaded the software and updated everything, but I still can't scan. Any thoughts?

Thanks!


Follow-Up Postings:

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RE: Printer doesn't scan

A search with Bing shows many answers including one from HP's forum -- but I didn't look at any of them.


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RE: Printer doesn't scan

I just had this happen to me with my HP printer/scanner. I found that, if I unplugged it and waited a while, plugged it all back in...it would then scan. Mine would print but it wouldn't scan...the unplugging thing fixed the problem


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RE: Printer doesn't scan

I have tried the unplugging, it didn't work, but I will try again tomorrow.

Thanks!


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