malwarebytes is not an antivurus program it is an anti malware program and will find much much more than your antivirus will, there is a free version but you can also purchase it for a minmal fee which gives you lifetime protection and will enable it to do auto updates and scheduled scans. I would definitely get and use malwarebytes it is one of the top products we use on the support forums to clean the hardest infections. Malwarebytes' Anti-Malware Please download Malwarebytes' Anti-Malware to your desktop. * Double-click mbam-setup.exe and follow the prompts to install the program. * At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish. * If an update is found, it will download and install the latest version. * Once the program has loaded, select Perform full scan, then click Scan. * When the scan is complete, click OK, then Show Results to view the results. * Be sure that everything is checked, and click Remove Selected.  The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM. The log can also be found here: C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt  Copy and Paste the entire report in your next reply. Extra Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately. There are free antivirus programs that are available that are just as good as or in some cases better than ones you pay big bucks for, the same companies that give those free also do sell a more full featured version so they are available for sale, I prefer to support companies that will go above and beyond and provide a free version for those who can not afford to pay for a product, they certainly do not have to do that but it is an extremely helpful thing to do, the more people we can keep from getting infected the better off we all are. I personally use AVAST and find it an excellent product. People often try to push the big name products especially when they are making a profit from selling them, installing them and maintaining them. The decision should be a good informed and researched one made by the pc user.

same problem! here's the message - Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator, you@example.com and inform them of the time the error occurred, and anything you might have done that may have caused the error. More information about this error may be available in the server error log.

Hi catherinet, Copy and paste the text between the stars below into Notepad. ******************************************************** @Echo off pushd\windows\system32\drivers\etc attrib -h -s -r hosts echo 127.0.0.1 localhost>HOSTS attrib +r +h +s hosts popd ipconfig /release ipconfig /renew ipconfig /flushdns netsh winsock reset all netsh int ip reset all shutdown -r -t 1 del %0[/code] ***************************************************** Save as flush.bat to your desktop. Double-click flush.bat file to run it. Your computer will reboot. Note: For Windows Vista or Windows 7, right-click flush.bat and select "Run as Administrator" . NEXT Thing to do: Clean out your temporary internet files and temp files. Download TFC by OldTimer From here click Here to your desktop. Double-click TFC.exe to run it. Note: If you are running on Vista, right-click on the file and choose Run As Administrator TFC will close all programswhen run, so make sure you have saved all your work before you begin * Click the Start button to begin the cleaning process. * Depending on how often you clean temp files, execution time should be anywhere from a few seconds to a minute or two. * Please let TFC run uninterrupted until it is finished. Once TFC is finished it should restart your computer. If it does not, please manually restart the computer yourself to ensure a complete cleaning. Let us know if that helps, please provide the error you're getting and the browser you're using too.

Here's the issue with firefox, FF - user.js: extensions.BabylonToolbar_i.babTrack - affID=109936&tt=100512_2_ FF - user.js: extensions.BabylonToolbar_i.babExt - FF - user.js: extensions.BabylonToolbar_i.srcExt - ss FF - user.js: extensions.BabylonToolbar_i.id - b8457168000000000000bc7737387210 FF - user.js: extensions.BabylonToolbar_i.hardId - b8457168000000000000bc7737387210 FF - user.js: extensions.BabylonToolbar_i.instlDay - 15473 FF - user.js: extensions.BabylonToolbar_i.vrsn - 1.5.3.17 FF - user.js: extensions.BabylonToolbar_i.vrsni - 1.5.3.17 FF - user.js: extensions.BabylonToolbar_i.vrsnTs - 1.5.3.1715:35:37 FF - user.js: extensions.BabylonToolbar_i.prtnrId - babylon FF - user.js: extensions.BabylonToolbar_i.prdct - BabylonToolbar FF - user.js: extensions.BabylonToolbar_i.aflt - babsst FF - user.js: extensions.BabylonToolbar_i.smplGrp - none FF - user.js: extensions.BabylonToolbar_i.tlbrId - tb9 FF - user.js: extensions.BabylonToolbar_i.instlRef - sst FF - user.js: network.protocol-handler.warn-external.dnupdate - false FF - user.js: browser.sessionstore.resume_from_crash - false We will be getting rid of that, by running the tools above.