Just follow this> this is the page for the free AVG anti-virus http://free.grisoft.com/doc/downloads-products/us/frt/0?prd=aff do not click on the orange download button go to the one in blue right below that which says AVG 7.5 Free for windows, select that one to download You will want to go to this tutorial and read it well, it tells you step by step what to do and how to do it, at the bottom of each page there is a link to the next tutorial click that to continue on with your AVG instructions This has great pictures so you will know exactly what to expect step by step! Be sure you save that link so that you can refer to it in the future. Ok. http://www.top-windows-tutorials.com/free-avg.html a few posts up mikie gave you the link to the Norton Uninstall info do that BEFORE you install and use the AVG.

I too had to get rid of the "free" Norton software that came with the most recent computer. I think that the success of Norton and other ultra-hyped software of similar nature is the result of "tests" done by PC Magazine, PC World and similar publications. I just searched PC Magazine's Reviews for "Norton" and it produced a lengthy set of values, comparing the magazine's ratings with those of readers. Many of the magazine's ratings were in the 4.0 to 4.5 but those of users were anywhere from 1.5 to 2.5. The magazine also bestowed "Editor's Choice" awards for many of the Norton products. So who do you trust - the printed hype that gets ad dollars from the software company or readers?

Compress Old Files doesn't delete any files from the drive. It compresses files that Windows hasn't accessed for a specified period of time. I have 2,597,426. You can check everything in disk cleanup, won't hurt anything. You've got more serious problems with the "No IDE fixed drive present" It means the computer is not seeing a hard drive. If you can ever get it to boot again, open My Computer, right click Local Disk (C:) / Properties, click the Tools Tab, under error checking/check now, put a check in both boxes and start. Hopefully that might fix something. To me it sounds like the hard drive has died or the ide ribbon has come loose from the hd.

First of all, a sincere thank you to each of you. The situation has been resolved. Norton contacted me this afternoon. The problem has to do with the Norton Firewall, and appears to have been fixed. If the problem recurs, I am to uninstall the Norton program and re-install it. Upon learning of my experience with i Yogi, the Norton representative explained that i Yogi has a redialer that sends your Norton call to them. i Yogi is a TOTAL SCAM. For those experiencing similar problenms in future, the Norton representative assures me that this toll-free number will get you to the real Norton Support people. 1(800)745-6061 When we go through the internet to get to Norton, even if we are entering through the Norton site, i Yogi can intercept the call. Again, my sincerest thanks for your time and attention to my problem. :O)