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sugar_fl

Need some advice on back door..

sugar_fl
10 years ago

My son did it again.. went to a game site & picked up several virus..Of all things he got the back door virus. Will formatting
the computer get rid of it.. it is in his flash drives too. can they just be formatted? He scanned them & 1 came out clean..can it be trusted?
Can it be taken to a shop & cleaned if he can't do it by a format.
I THINK MWB got the others out I HOPE. The computer is just over a year old so hate to have to trash it.
I have a feeling it is gonna have to be trashed...sure hope not.
He had a waring from chrome that the site had been checked & was clean..I know what I would have done but he didn't..I wonder if avast warned him & he ignored it. He trusts Avast..I'm not really sure what warning he got...He is pretty upset so didn't question him to much as it is there..now he needs to get out of this mess without being a total loss.. it is turned off now as he has another computer but this is the best. THANKS for any help.
Dar

I forgot to add.. the computer is a HP compact Presario with Windows 8..which we had upgraded to. If U need to have more info I'll have to ask him.. He is in VA & I am in AL.

This post was edited by sugar_fl on Tue, Sep 3, 13 at 2:05

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