Zep, I finally had some time this morning... so I downloaded HijackThis and followed your instructions to the letter. Here's the uninstall list. Now, my husband and I took a look at it and he said "if it's just installed and not running then it's not a problem". Is that true? 2007 Microsoft Office Suite Service Pack 1 (SP1) 2007 Microsoft Office Suite Service Pack 1 (SP1) 2007 Microsoft Office Suite Service Pack 1 (SP1) 2007 Microsoft Office Suite Service Pack 1 (SP1) 2007 Microsoft Office Suite Service Pack 1 (SP1) 2007 Microsoft Office Suite Service Pack 1 (SP1) 2007 Microsoft Office Suite Service Pack 1 (SP1) 2007 Microsoft Office Suite Service Pack 1 (SP1) 2007 Microsoft Office Suite Service Pack 1 (SP1) 2007 Microsoft Office Suite Service Pack 1 (SP1) 2007 Microsoft Office Suite Service Pack 1 (SP1) 2007 Microsoft Office Suite Service Pack 1 (SP1) 2007 Microsoft Office Suite Service Pack 1 (SP1) 2007 Microsoft Office Suite Service Pack 1 (SP1) 2007 Microsoft Office Suite Service Pack 1 (SP1) 2007 Microsoft Office Suite Service Pack 1 (SP1) 2007 Microsoft Office Suite Service Pack 1 (SP1) Ad-Aware Adobe Bridge 1.0 Adobe Common File Installer Adobe Flash Player ActiveX Adobe Flash Player Plugin Adobe Help Center 1.0 Adobe Photoshop CS2 Adobe Reader 8.1.3 Adobe Stock Photos 1.0 AnswerWorks 4.0 Runtime - English AOLIcon Apple Mobile Device Support Apple Software Update avast! Antivirus Broadcom Advanced Control Suite Canon IJ Network Scan Utility Canon IJ Network Tool Canon MP Navigator EX 1.1 Canon MX850 series Canon MX850 series User Registration Canon My Printer Canon Utilities Easy-PhotoPrint EX Canon Utilities Solution Menu Cardiris Cisco Systems VPN Client 4.8.02.0010 Creative MediaSource Dell Digital Jukebox Driver Dell Driver Reset Tool Dell Media Experience Dell Support Center (Support Software) DellSupport DMX Update FileZilla (remove only) Free Solitaire 3D 1.7 Google Desktop Google Earth Google Toolbar for Internet Explorer Google Toolbar for Internet Explorer HijackThis 2.0.2 Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595) Hotfix for Windows Internet Explorer 7 (KB947864) Hotfix for Windows Media Format 11 SDK (KB929399) Hotfix for Windows Media Player 11 (KB939683) Hotfix for Windows XP (KB942288-v3) Hotfix for Windows XP (KB952287) ImgBurn (Remove Only) Intel Matrix Storage Manager Intel(R) 537EP V9x DF PCI Modem Internet Explorer Default Page iPod for Windows 2006-03-23 IrfanView (remove only) iTunes J2SE Runtime Environment 5.0 Update 10 J2SE Runtime Environment 5.0 Update 11 J2SE Runtime Environment 5.0 Update 6 J2SE Runtime Environment 5.0 Update 9 Java 2 Runtime Environment, SE v1.4.2_03 Java(TM) 6 Update 11 Java(TM) 6 Update 3 Java(TM) 6 Update 7 Java(TM) SE Runtime Environment 6 Update 1 Learn2 Player (Uninstall Only) Macromedia Flash Player 8 MailWasher Free Microsoft .NET Framework 1.1 Microsoft .NET Framework 1.1 Microsoft .NET Framework 1.1 Hotfix (KB928366) Microsoft .NET Framework 2.0 Service Pack 2 Microsoft .NET Framework 3.0 Service Pack 2 Microsoft .NET Framework 3.5 SP1 Microsoft .NET Framework 3.5 SP1 Microsoft Compression Client Pack 1.0 for Windows XP Microsoft Encarta Encyclopedia Standard 2005 Microsoft Excel 97 Microsoft Internationalized Domain Names Mitigation APIs Microsoft Money 2005 Microsoft National Language Support Downlevel APIs Microsoft Office Access MUI (English) 2007 Microsoft Office Access Setup Metadata MUI (English) 2007 Microsoft Office Enterprise 2007 Microsoft Office Enterprise 2007 Microsoft Office Excel MUI (English) 2007 Microsoft Office Groove MUI (English) 2007 Microsoft Office Groove Setup Metadata MUI (English) 2007 Microsoft Office InfoPath MUI (English) 2007 Microsoft Office OneNote MUI (English) 2007 Microsoft Office Outlook MUI (English) 2007 Microsoft Office PowerPoint MUI (English) 2007 Microsoft Office Proof (English) 2007 Microsoft Office Proof (French) 2007 Microsoft Office Proof (Spanish) 2007 Microsoft Office Proofing (English) 2007 Microsoft Office Publisher MUI (English) 2007 Microsoft Office Shared MUI (English) 2007 Microsoft Office Shared Setup Metadata MUI (English) 2007 Microsoft Office Word MUI (English) 2007 Microsoft Picture It! Premium 10 Microsoft Plus! Digital Media Edition Installer Microsoft Plus! Photo Story 2 LE Microsoft Publisher 97 Microsoft Silverlight Microsoft Streets and Trips 2005 Microsoft User-Mode Driver Framework Feature Pack 1.0 Microsoft Works Microsoft Works 2005 Setup Launcher Microsoft Works Suite Add-in for Microsoft Word Modem Event Monitor Modem Helper Modem On Hold Mozilla Firefox (3.0.5) MSXML 4.0 SP2 (KB925672) MSXML 4.0 SP2 (KB927978) MSXML 4.0 SP2 (KB936181) MSXML 4.0 SP2 (KB954430) My Way Search Assistant NVIDIA Drivers OpenOffice.org Installer 1.0 Paint Shop Pro 7 Photo Click Photodex Presenter Picasa 3 PIXMA Extended Survey Program PowerDVD 5.5 Presto! PageManager 7.15.20 ProShow Gold Qualxserve Service Agreement Quicken 2007 QuickTime RealPlayer Basic ScanSoft OmniPage SE 4 Security Update for 2007 Microsoft Office System (KB951550) Security Update for 2007 Microsoft Office System (KB951944) Security Update for 2007 Microsoft Office System (KB958439) Security Update for CAPICOM (KB931906) Security Update for CAPICOM (KB931906) Security Update for Microsoft Office Excel 2007 (KB958437) Security Update for Microsoft Office OneNote 2007 (KB950130) Security Update for Microsoft Office PowerPoint 2007 (KB951338) Security Update for Microsoft Office Publisher 2007 (KB950114) Security Update for Microsoft Office system 2007 (KB954326) Security Update for Microsoft Office system 2007 (KB956828) Security Update for Microsoft Office Word 2007 (KB956358) Security Update for Step By Step Interactive Training (KB898458) Security Update for Step By Step Interactive Training (KB923723) Security Update for Windows Internet Explorer 7 (KB928090) Security Update for Windows Internet Explorer 7 (KB931768) Security Update for Windows Internet Explorer 7 (KB933566) Security Update for Windows Internet Explorer 7 (KB937143) Security Update for Windows Internet Explorer 7 (KB938127) Security Update for Windows Internet Explorer 7 (KB939653) Security Update for Windows Internet Explorer 7 (KB942615) Security Update for Windows Internet Explorer 7 (KB944533) Security Update for Windows Internet Explorer 7 (KB950759) Security Update for Windows Internet Explorer 7 (KB953838) Security Update for Windows Internet Explorer 7 (KB956390) Security Update for Windows Internet Explorer 7 (KB958215) Security Update for Windows Internet Explorer 7 (KB960714) Security Update for Windows Media Player (KB952069) Security Update for Windows Media Player 10 (KB911565) Security Update for Windows Media Player 10 (KB917734) Security Update for Windows Media Player 11 (KB936782) Security Update for Windows Media Player 11 (KB954154) Security Update for Windows XP (KB938464) Security Update for Windows XP (KB941569) Security Update for Windows XP (KB946648) Security Update for Windows XP (KB950760) Security Update for Windows XP (KB950762) Security Update for Windows XP (KB950974) Security Update for Windows XP (KB951066) Security Update for Windows XP (KB951376) Security Update for Windows XP (KB951376-v2) Security Update for Windows XP (KB951698) Security Update for Windows XP (KB951748) Security Update for Windows XP (KB952954) Security Update for Windows XP (KB953839) Security Update for Windows XP (KB954211) Security Update for Windows XP (KB954459) Security Update for Windows XP (KB954600) Security Update for Windows XP (KB955069) Security Update for Windows XP (KB956391) Security Update for Windows XP (KB956802) Security Update for Windows XP (KB956803) Security Update for Windows XP (KB956841) Security Update for Windows XP (KB957095) Security Update for Windows XP (KB957097) Security Update for Windows XP (KB958644) Security Update for Windows XP (KB958687) Shockwave Shutterfly Plugin Sonic Audio module Sonic DLA Sonic MyDVD LE Sonic RecordNow Copy Sonic RecordNow Data Sonic Update Manager Sound Blaster Audigy 2 ZS Spelling Dictionaries Support For Adobe Reader 8 Spybot - Search & Destroy TrueSwitch Wizard Verizon TurboTax ItsDeductible 2005 TurboTax ItsDeductible 2006 TurboTax Premier 2007 TurboTax Premier Investments 2006 Update for Microsoft Office Outlook 2007 (KB952142) Update for Microsoft Office Publisher 2007 Help (KB957249) Update for Microsoft Office Word 2007 Help (KB957252) Update for Office 2007 (KB946691) Update for Outlook 2007 Junk Email Filter (kb959141) Update for Windows XP (KB951072-v2) Update for Windows XP (KB951978) Update for Windows XP (KB955839) VC 9.0 Runtime Verizon Broadband Toolbar (IE only) Verizon Broadband Toolbar Firefox only Verizon Online Help and Support Verizon Servicepoint 1.5.22 Viewpoint Media Player WD Diagnostics WebCyberCoach 3.2 Dell WexTech AnswerWorks Windows Genuine Advantage v1.3.0254.0 Windows Media Format 11 runtime Windows Media Format 11 runtime Windows Media Player 10 Windows Media Player 11 Windows Media Player 11 Windows XP Service Pack 3 WinZip X-Win32 7.1 ZoneAlarm ZoneAlarm Spy Blocker

Thought I would come back and update. Well, in the end, I decided to go with the Apple. :-) There were so many reasons I wanted to get one and quite a few reasons I didn't want to get another windows machine. Two of the issues that were keeping me from getting the Apple resolved at the last minute and I was very happy to see no obstacles to getting it. I have had a MacBookPro for two weeks now and loving it! Almost have everything moved over from the old computer and Monday got the new printer installed and connected. Tech support has been great as expected. There have been some issues with changing over from the windows system to the Mac. I was using MS Works on the old Dell and converting those to iWorks was not straightforward although in the end most of that is done. Going from MS Office is easier. Changing over from Windows Media Player to iTunes...if you are importing your music to WMPlayer in the wma format, well, come to find out it is a proprietary format to Windows and it is not easy to switch over to mp3 that will allow the iTunes to play it. I had to convert 800 songs to mp3 before moving it to the Apple which was not so great. Time consuming. Had to download four programs on Tuesday and only one of them actually made the conversion. Plus converting the files does lower the quality some. So, I am planning on getting as much off of CDs to replace them as I can, but they are fine for the time being. Just for your information, you can set your WindowsMediaPlayer to import into it in the mp3 format and that will make your life so much easier if/when you want to move them or use another player. Photos were a breeze to move and using iPhoto is just a treat! Such an improvement over my previous photo software for organizing photos. I have never used Photoshop software, so maybe that is as good at organizing as the iPhoto? I do plan on trying photoshop at some point. So that's my story. :-) Jane, I hope you have made the change over to whatever you liked the most and have a new machine that you are happy with. :-)

Or maybe you don't access your account as often and just missed the window of downtime. Its problems are way more often this last week than other times. It's acting up right now. Try the link I have farther up the thread, and you'll see how large a chunk of time it's been misbehaving today. It's a moving graph so it won't show you Monday, for instance. not right this moment for me, but it was earlier and it absolutely was on Monday. Or maybe I only hit it when it wasn't working. Either way, I think you're dismissing things you shouldn't dismiss. Yahoo is having trouble right now. It'd be nice if it worked every time one opened their mail. Which is what one would expect from a mail provider. I've been with them for a very long time. It's my only email provider outside of work. I won't change. But to say it's smooth sailing, what's wrong with you? just shows you're either A) lucky, B) don't access it as often as others, or C) are oblivious(?).

I don't know how it appears in a different browser. I'll try to test it, but it is so random in Chrome, that I don't know if I can replicate the problem. I closed that tab and reopened it and now all of my emails are showing up. I do clear the cache from time to time, but it has probably been several months since I have. I'll do that now. Recently, I ran whatever AVG touts as "Fix Performance." It fixes fragmentation, registry errors, and some other things. It is totally baffling to me, but then again, most things to do with the computer baffle me.