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sue_va_gw

HP Printer problem

Sue_va
11 years ago

HP Media Center XPSP3

I read a thread here about a printer problem, hoping I would find the answer to my problem, but I didn't.

My problem: HP Officejet 4315v All-in-One, about 4 years old. No problems until now.

I scanned a picture, which worked fine, then I wanted to print it. Wouldn't print. I heard a noise which I thought might be a paper jam. I checked front and back. No jam. I copied a text document. Worked fine. Got the Align Page message and did that. Still won't print. I checked everything I could; went to HP Solutions and tried there. Still won't print. I try the buttons on the Control Panel; It tells the date, or asks for a number. I think it wants ato send a Fax. I've never used the fax.

I don't know what else to do. Suggestions?

TIA

Sue

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