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bugsybanks

Green Screen on Videos

bugsybanks
9 years ago

I have an intermittent problem playing videos. I can hear the audio, but can see only a solid green screen instead of the video.

Found these suggestions:

1) Right click on youtube video.

2) Click Settings
2) get these tabs: Display, Privacy, Local Storage, Microphone and Camera.

3) Under Display, UNCHECK the 'Enable hardware acceleration' tickbox.

I don't have the same options when I right click so that doesn't work.

The second suggestion was to go to Internet Options, Advanced and browse to the "Accelerated Graphics" section. I don't have that option either.

This is a new HP laptop with Win 8.1 and IE.

Could someone help me solve this problem, please?

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