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Help with an IPod touch - forgotten passcode

Posted by kayjones (My Page) on
Mon, Aug 19, 13 at 14:22

My 10-yr. old grandson can't remember the pass code to his 4th generation IPod touch. Is there a way to reset it? If so, how can he reset it without losing all his music, games, videos and pictures? Thanks for any help!


Follow-Up Postings:

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RE: Help with an IPod touch - forgotten passcode

Might be help here

Apple Support Communities.

See link.

Joe

Here is a link that might be useful: Apple Support Communities


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RE: Help with an IPod touch - forgotten passcode

Joe, thanks - I've tried everything, including calling Apple, but they can't help unless I pay $59.


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RE: Help with an IPod touch - forgotten passcode

Not sure how to advise you anymore. I don't use any of those types of products.

Joe


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RE: Help with an IPod touch - forgotten passcode

I found this, if none of this worked either then I don't know as I don't own anything apple but the support forums on apple seem to be very helpful with this so keep plugging away there and asking. Mary

Here is a link that might be useful: forgotten password 4th generation ipod


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RE: Help with an IPod touch - forgotten passcode

Oh sorry I meant to say you will probably have to wipe it out but next time he should back up stuff all along in case this happens again. Mary


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